Hi all

I recently acquired a secondhand SupraExpress 288 modem "Designed
exclusively for the Mac" for a non-technical work colleague. I assured her
that connection would be a piece of cake but tested it first at home.
Serves me right.

First, the gear: a Quadra 700 running OS 7.1 and Open Transport. The modem
powers up OK, and when I hit the connect button in PPP it dials the number
quite happily. Then it sits for a while before telling me "The connection
attempt failed. There was no answer."

When I try the same procedure using my trusty USRobotics 14.4k Mac&Fax I
get online with no trouble. Could it be that the Supra, which is powered by
the Mac, doesn't get enough juice from a 68k machine?

Another thing - the Supra came without a phone cable, so I used the one
from the USR. The Supra has two sockets. I tried both in turn with no
success. Should both be occupied at the same time?

I also tried the SupraExpress using ConfigPPP and MacTCP on OS 7.5 and
failed there too. The USRobotics functions without an Init string, but
perhaps the Supra needs one? Any suggestions gratefully received.

My colleague also has a Quadra (aren't office cast-offs wonderful!),
although hers functions only on OS 7.5, so the ConfigPPP/MacTCP connection
is probably more vital. However, if TCP/IP is the only way I can downgrade
it easily enough.

TIA

Russell



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