Please send /var/log/messages and the /tm/journal.txt after running
the following command

journalctl > /tmp/journal.txt

Regards,
QUADStor Support

On Thu, Nov 3, 2022 at 4:09 PM Luciano Patrão (JailBreak)
<lpatra...@gmail.com> wrote:
>
> Hi,
>
> I installed in my CentOS, but I cannot start the service
>
> [root@Linux-CentOS-01 ~]# systemctl status quadstorvtl.service
> ● quadstorvtl.service - QUADStor Virtual Tape Library
>    Loaded: loaded (/usr/lib/systemd/system/quadstorvtl.service; enabled; 
> vendor preset: disabled)
>    Active: failed (Result: exit-code) since Thu 2022-11-03 08:50:29 CET; 1min 
> 28s ago
>   Process: 1476 ExecStart=/quadstorvtl/etc/quadstorvtl.init start 
> (code=exited, status=1/FAILURE)
>
> Nov 03 08:50:22 Linux-CentOS-01.vmwarehome.lab systemd[1]: Starting QUADStor 
> Virtual Tape Library...
> Nov 03 08:50:28 Linux-CentOS-01.vmwarehome.lab quadstorvtl.init[1476]: 
> Starting quadstorvtl: Failed to insert itf module
> Nov 03 08:50:29 Linux-CentOS-01.vmwarehome.lab quadstorvtl.init[1476]: 
> Stopping quadstorvtl:
> Nov 03 08:50:29 Linux-CentOS-01.vmwarehome.lab systemd[1]: 
> quadstorvtl.service: Control process exited, code=exited status=1
> Nov 03 08:50:29 Linux-CentOS-01.vmwarehome.lab systemd[1]: 
> quadstorvtl.service: Failed with result 'exit-code'.
> Nov 03 08:50:29 Linux-CentOS-01.vmwarehome.lab systemd[1]: Failed to start 
> QUADStor Virtual Tape Library.
>
> All kernel versions are ok
>
> [root@Linux-CentOS-01 ~]# uname -r
> 4.18.0-408.el8.x86_64
> [root@Linux-CentOS-01 ~]# rpm -qa | grep kernel-devel
> kernel-devel-4.18.0-408.el8.x86_64
>
> Even change ELINUX permissive instead of enforcing in /etc/selinux/config
>
> Nothing works. I have try the version quadstor-vtl-ext-3.0.65 and .66 both 
> have the same issues.
>
> What I am missing here?
>
> Thank You
>
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