John Allen wrote:


I'm not an expert in reading those "rv" outputs, but if you are on stratum 16 it means you aren't synchronised. Try the command: ntpq -p deeley. The "reach" column should show 377 for each server - octal for a bit field of 8 ones meaning 8 good connections.

My guess is that you may have a TCP/IP problem, like a firewall blocking access from your NTP client to its servers.


David,

Thanks for the feedback.

First of all, I looked again at your website and I realise that my problem is probably not the same as yours - you had a deterioration in time-keeping, whereas my system seems to have given up altogether. Probably my problem belongs in a separate thread, but I'll keep going here as there is a lot of useful information on Windows and NTP in this thread.

Mine is not an obvious TCP/IP problem: the client (deeley) and server (barlow) are both on the LAN, whereas the only firewall - on barlow - is on the interface to the outside world (and barlow's ntpd synchronizes fine with pool.ntp.org servers). Also there is no sign of trouble with netstat -s.

When looking at the NTP log on deeley after a period of time I see a pattern: it records synchronization to barlow, and then 4-10 minutes later it records "no servers reachable", like this:

10 Dec 13:54:19 NTP[3548]: synchronized to 192.168.0.5, stratum 3
10 Dec 14:00:38 NTP[3548]: no servers reachable

Successive ntpq -p commands show:

C:\NTP>ntpq -p
remote refid st t when poll reach delay offset jitter ============================================================================== *barlow 213.222.11.219 3 u 37 64 77 0.278 -816.70 861.409

C:\NTP>ntpq -p
remote refid st t when poll reach delay offset jitter ============================================================================== barlow 213.222.11.219 3 u 37 64 377 0.267 -28115. 1823.41

I'm open to any suggestions for looking at other debugging information.

John

--

John Allen
Bofferdange, Luxembourg
allen{at}vo{dot}lu
http://www.homepages.lu/allen

Do you have a drift file? What value is stored in the drift file? What was the interval between the two ntpq -p commands?

My guess would be that your local clock has a frequency error well in excess of 500 parts per million! If that is the case, you will probably have to replace the mother board to fix it.

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