Sheryll,
I'm not installing on Vista. It's plain old XP.
I tried doing a manual update and that didn't work either.
I did get it to work by installing the latest QP3 Beta release but I
had to remove the previeous version and the database and reinstall
clean to do it.
-- John
On Sep 19, 2008, at 10:11 AM, infoqp3 wrote:
Hello John:
The error 19 is an error from Vista PC's. We are still trying to
figure out why it keeps doing that when people reinstall the new QP3
but that will go away after a while once you go to Tools - Update
Database.
The error 19 does not do anything bad to your data or the qpcharts, it
is something to do with updating the database automatically like it is
supposed to, but once you do the Update Database after Downloading the
data, then your PC will remember that action and you will not see the
error any longer and also after it remembers the action, when you
DOwnload it will then automatically updates too.
Best Regards,
Sheryll
Quotes-Plus Support
1-800-627-9637
[EMAIL PROTECTED]
--- In [email protected], Zee UberTrader <[EMAIL PROTECTED]> wrote:
>
> All,
>
> I was getting error 33 from Quotes Plus while doing database updates
> so I uninstalled the entire program and reinstalled and now I'm
> getting "Error: 19 Unknown Error" immediately on entering the
database
> update phase.
>
> I have no idea what's going on here because QP2/3 was working fine
and
> now all of a sudden all database updates are failing.
>
> Gary or someone can you please tell me what's wrong?
>
> -- John
>
