Gary: I am running QP 3.1.0.0. and SPP 6.0, Build 18089 on Windows XP Pro.
I update daily through SPP. For the last few days, I have had a problem. The data is retrieved from QP just fine. But when I get to the Quotes Plus Update screen, the message says: "Optimizing your data files; please wait." The line "Processing Item:" is blank. This screen never changes. I have left the computer on for as much as an hour. Doing a CTRL-ALT-DEL shows about 50% of my processor CPU is being used [no other programs are open or running]. I finally cancel the program at this screen. No data gets updated. What is happening here, and how do I fix it? I have never had this problem before. Please don't tell me the only solution is a reinstall! All of my data and program files are backed up, in case there is one or more that I need to overwrite with an older copy. Harry
