I'm guilty of putting smileys in almost all my emails, even if they are 
work-related emails. 
But I'm generally a smiley person, anyway.
: )

---- Eric Scoles <[email protected]> wrote: 
> I use it more than I used to, and only use it in email, FWIW - but that's
> more work-related than medium-related. For my work communications, any
> interactive client-communication would have more exclamation points in it
> than a story, proposal, training document, etc. The reason is precisely that
> given on page 1: email is a flat medium -- it's more of a substitute for
> phone calls than letters, and so it needs something to stand in for facial
> gestures and speech tone. In informal emails, we have emoticons and
> interrobangs, but those don't fly so well in business settings as yet -- so
> all we have left is the exclamation point.
> 
> 
> On Sun, Jul 3, 2011 at 7:29 AM, Alicia Henn <[email protected]> wrote:
> 
> > http://www.nytimes.com/2011/**07/03/fashion/exclamation-**
> > points-and-e-mails-cultural-**studies.html?nl=**todaysheadlines&emc=tha26<http://www.nytimes.com/2011/07/03/fashion/exclamation-points-and-e-mails-cultural-studies.html?nl=todaysheadlines&emc=tha26>
> >
> > While we're talking about punctuation, here's an interesting article about
> > how email and texting has changed the use of the exclamation point, "the
> > literary equivalent to canned applause."
> >
> > Alicia
> >
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> eric scoles | [email protected]
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