This is what Ubiquiti say: -"The main purpose of enabling band steering is to decongest the 2.4GHz due to the high number of users connected. Band steering allows users to connect to a 5GHz band which provides faster speed, and less interference, thus reducing the congestion on the 2.4 GHz. However, 5GHz only works on a limited range compared to 2.4 GHz. It cannot penetrate solid objects such as walls. Therefore, the signal wouldnt be that reliable when you are roaming. Enabling or disabling band steering on your UniFi depends on the users preference and the need to steer into a 5GHz band. It would make more sense to stay on 2.4 GHz if there are only a few users connected to your network. Although there would be more interference than the 5GHz band, it provides better coverage. Band steering is not always recommended. Users can always customize band steering per device name depending on need.""-
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