On 2003-02-22 08:24:13 -0800, Marc Perkel wrote: > You're missing the point. It doesn't matter how I have my own system > setup to deal with spam. If I'm sending a newsletter to 30,000 people > and the ISPs - who I have no control over - or the users have their > system rely on the accuracy of Razor - then my newsletter gets censored > because it is either blocked or it is classified in a manner that it > ends up in a junk mail folder that is never read. > > Yesterday Razor caused the Electronic Frontier Foundation's newsletter > to not reach possibly thousands of subscribing members. I want to be > able to prevent this from happening in the future.
You can't. Your subscribers can.
> How do I contact the complaining person(s) so that I can remove them
> from the list
You don't.
> and make sure this doesn't happen the next time?
You can just hope that the "possibly thousands" of your subscribers who
rely on razor will notice that your mails end up in their junk folder
and will revoke them. Then the trust level of the people reporting your
mails will decrease and they will stop to matter.
hp
--
_ | Peter J. Holzer | To a database person,
|_|_) | Sysadmin WSR | every nail looks like a thumb.
| | | [EMAIL PROTECTED] |
__/ | http://www.hjp.at/ | -- Jamie Zawinski
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