Does rbase need to be installed first?

Rich

Sent from my iPhone

> On Nov 16, 2021, at 2:13 PM, A. Razzak Memon <raz...@rbase.com> wrote:
> 
> Rich,
> 
> Be sure the R:Mail X.5 installer was launched with the Administrator account, 
> and the process completed.
> 
> R:Mail may be reinstalled, only using the Administrator account, without 
> having to uninstall the software. Double click the installer file again to do 
> so.
> 
> R:Mail X.5 should then appear in the list of programs installed upon the 
> Windows Server operating system.
> 
> If you are perhaps encountering an issue in some other area, please respond 
> with a great amount of detail in your reply.
> 
> Razzak
> 
> At 11:47 AM 11/16/2021, Rich wrote:
> 
>> Moving to a new server Windows 2019. Ran the setup for rmail it displays the 
>> smtp server but does not install(does not show in the program list) no error 
>> messages
>> What am I missing here?
> 
> 
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