When I updated to the most recent R:Base version the program seemed to update correctly but when I tried to access a database, I received the same message from Norton 360.
The popup had a link [View Details] which I selected to exclude RBGX5E.EXE. R:Base Services from R:Base Technologies provided a detailed and helpful response when I forward my question to them. I haven't had any difficulty since. All the best, Randy Peterson Here is the message I forwarded to R:Base: [cid:eae06f46-1034-446d-87cf-a9900396b291] ________________________________ From: rbase-l@googlegroups.com <rbase-l@googlegroups.com> on behalf of Javier Valencia <javier.valen...@vtgonline.com> Sent: Wednesday, March 22, 2023 1:01 AM To: rbase-l@googlegroups.com <rbase-l@googlegroups.com> Subject: RE: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin Bruce, For years I had used McAfee but it kept getting bigger and using more memory and resources; Norton was even more bloated. At the suggestion of someone in this forum I switched to Viper a long time ago and I do have a lifetime license for all my computers. Support is (or was) US based and pretty decent and allows me to except directories and/or files as needed. However, I am now using Microsoft Defender and seems to do an adequate job. Javier Valencia, PE Sent from my T-Mobile 4G LTE Device -------- Original message -------- From: Bruce Chitiea <rby...@safesectors.com> Date: 3/21/23 8:08 PM (GMT-06:00) To: rbase-l@googlegroups.com Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin All: For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues. Of a sudden, running the R:Documenter Plugin results in: -ERROR- Function sequence error. (2677) ... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that: "Data Protector blocked a suspicious action by RBGX5E.EXE". What I know from testing: (1) Norton does not support exclusion of the database folder; (2) Norton does not support exclusion of .RX? files. Two questions; (1) In your experience, are there any ancillary R:BASE files which require exclusion? (2) Which antivirus program/suite has never blocked your R:BASE activity? All experience and suggestions appreciated. Flooded SoCal Regards, Bruce Bruce A. Chitiea | SafeSectors, Inc. 112 Harvard Ave #272 | Claremont CA 91711-4716 | USA +011 (909) 238-9012 m | rby...@safesectors.com<mailto:rby...@safesectors.com> -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com<mailto:rbase-l+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com<https://groups.google.com/d/msgid/rbase-l/em86ba5ef7-f48c-40d5-aece-0a2a1da24144%40fcc6319f.com?utm_medium=email&utm_source=footer>. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com<mailto:rbase-l+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/E1perWy-005J3Q-Ad%40server126.web-hosting.com<https://groups.google.com/d/msgid/rbase-l/E1perWy-005J3Q-Ad%40server126.web-hosting.com?utm_medium=email&utm_source=footer>. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbase-l+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/PH0PR11MB51123AC56A891B577B512119C7869%40PH0PR11MB5112.namprd11.prod.outlook.com.
