Thank you, Steve.

"For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues."

Like most of us R:BASEers, we've played with anti-virus and security for several decades. The landscape is always shifting. Maybe we're spoiled with R:BASE's security envelope appearing as such a stable envelope. So, to have the activities of an internal plugin being flagged for hitting an .RX1 file is something of a shock.

Still, as far as I'm concerned, Norton has screwed the pooch by not providing this system owner with a manual override, and then killing the RBASE executable to rub it in. If I confirm that I trust it, dammit, it's trusted.

Switching security envelopes on multiple systems is not a task to be undertaken lightly. No one on this list is an IT cherry, so I hold the recommendations of all in high regards. Nonetheless, I proceed with caution.

Best to all, Bruce

Bruce A. Chitiea | SafeSectors, Inc.
112 Harvard Ave #272 | Claremont CA 91711-4716 | USA
+011 (909) 238-9012 m | rby...@safesectors.com



------ Original Message ------
From "Steve Johnson" <sjohnson...@sprintmail.com>
To rbase-l@googlegroups.com
Date 3/23/2023 6:52:54 PM
Subject RE: [RBASE-L] - Digest for rbase-l@googlegroups.com - 6 updates in 2 topics

Bruce,



Rather than excluding a folder, have you tried excluding the RBGX5E.EXE file itself and other .exe files associated with Rbase as needed? Especially since I gather Norton 360 has identified the .EXE file as the culprit. In the past, this could be done. EXE files can be notorious triggers, especially since anti-virus programs focus on executable files for obvious reasons.



We use Eset at work on about 10 desktops with Rbase with no problems, although we are using our IT vendor supplied version.



Steve Johnson



From:rbase-l@googlegroups.com [mailto:rbase-l@googlegroups.com]
Sent: Wednesday, March 22, 2023 9:13 AM
To: Digest recipients
Subject: [RBASE-L] - Digest for rbase-l@googlegroups.com - 6 updates in 2 topics



rbase-l@googlegroups.com

Google Groups <https://groups.google.com/forum/?utm_source=digest&utm_medium=email/#!overview>

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Topic digest
View all topics

· Norton Anti-Virus and the R:Documenter Plugin <#group_thread_0> - 5 Updates

· R:BASE X.5 (Version 10.5) March Madness Promotion Reminder <#group_thread_1> - 1 Update

Norton Anti-Virus and the R:Documenter Plugin <http://groups.google.com/group/rbase-l/t/b02f51502f76612?utm_source=digest&utm_medium=email>

"Bruce Chitiea" <rby...@safesectors.com>: Mar 22 01:08AM

All:

For years now, the Norton 360 anti-virus module has played nice with the
excluded RBGX5E.EXE program. No issues.

Of a sudden, running the R:Documenter Plugin results in:

-ERROR- Function sequence error. (2677)

... and, after terminating the running instance of RBGX5E.EXE, Norton
smugly announces that:

"Data Protector blocked a suspicious action by RBGX5E.EXE".

What I know from testing:
(1) Norton does not support exclusion of the database folder;
(2) Norton does not support exclusion of .RX? files.

Two questions;
(1) In your experience, are there any ancillary R:BASE files which
require exclusion?
(2) Which antivirus program/suite has never blocked your R:BASE
activity?

All experience and suggestions appreciated.

Flooded SoCal Regards, Bruce

Bruce A. Chitiea | SafeSectors, Inc.
112 Harvard Ave #272 | Claremont CA 91711-4716 | USA
+011 (909) 238-9012 m | rby...@safesectors.com

Nicky Avery <ni...@wwavs.com>: Mar 21 07:49PM -0700

Bruce,

Have you tried Webroot <https://www.webroot.com/us/en>?

It works on a different method than the others: rather than match
against a downloaded database, it watches processes and, when it sees
something new, lists everything it does. If it then decides it's
hostile, Webroot kills the process, reverses the list of actions it took
and quarantines the villain. An additional advantage is that it is very
unintrusive i.e. it is not constantly popping warnings and doesn't hog
the CPU.

Nicky



On 3/21/2023 6:08 PM, Bruce Chitiea wrote:

"Clive" <cl...@crwservices.com.au>: Mar 22 03:01PM +1100

Hi



Have a look at Eset – low profile & highly rated.



Regards



Clive Williams



CRW Services

PO Box 12

Springwood NSW 2777



Mobile: 0418 657 833

A H: (02) 4751 8446

Skype: crwservices

email: cl...@crwservices.com.au <mailto:cl...@crwservices.com.au>

www.crwservices.com.au <http://www.crwservices.com.au/>



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From: rbase-l@googlegroups.com <rbase-l@googlegroups.com> On Behalf Of Bruce Chitiea
Sent: Wednesday, 22 March 2023 12:08
To: rbase-l@googlegroups.com
Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin



All:



For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues.



Of a sudden, running the R:Documenter Plugin results in:



-ERROR- Function sequence error. (2677)



... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that:



"Data Protector blocked a suspicious action by RBGX5E.EXE".



What I know from testing:

(1) Norton does not support exclusion of the database folder;

(2) Norton does not support exclusion of .RX? files.



Two questions;

(1) In your experience, are there any ancillary R:BASE files which require exclusion?

(2) Which antivirus program/suite has never blocked your R:BASE activity?



All experience and suggestions appreciated.



Flooded SoCal Regards, Bruce



Bruce A. Chitiea | SafeSectors, Inc.

112 Harvard Ave #272 | Claremont CA 91711-4716 | USA

+011 (909) 238-9012 m | rby...@safesectors.com <mailto:rby...@safesectors.com>










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Javier Valencia <javier.valen...@vtgonline.com>: Mar 22 01:01AM -0500

Bruce,For years I had used McAfee but it kept getting bigger and using more memory and resources; Norton was even more bloated.At the suggestion of someone in this forum I switched to Viper a long time ago and I do have a lifetime license for all my computers. Support is (or was) US based and pretty decent and allows me to except directories and/or files as needed.However, I am now using Microsoft Defender and seems to do an adequate job.Javier Valencia, PESent from my T-Mobile 4G LTE Device -------- Original message --------From: Bruce Chitiea <rby...@safesectors.com> Date: 3/21/23 8:08 PM (GMT-06:00) To: rbase-l@googlegroups.com Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin All:For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues.Of a sudden, running the R:Documenter Plugin results in:-ERROR- Function sequence error. (2677)... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that:"Data Protector blocked a suspicious action by RBGX5E.EXE".What I know from testing:(1) Norton does not support exclusion of the database folder;(2) Norton does not support exclusion of .RX? files.Two questions;(1) In your experience, are there any ancillary R:BASE files which require exclusion?(2) Which antivirus program/suite has never blocked your R:BASE activity?All experience and suggestions appreciated.Flooded SoCal Regards, BruceBruce A. Chitiea | SafeSectors, Inc.112 Harvard Ave #272 | Claremont CA 91711-4716 | USA+011 (909) 238-9012 m | rby...@safesectors.com



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randyp ctags.com <ran...@ctags.com>: Mar 22 08:23AM

When I updated to the most recent R:Base version the program seemed to update correctly but when I tried to access a database, I received the same message from Norton 360.

The popup had a link [View Details] which I selected to exclude RBGX5E.EXE.

R:Base Services from R:Base Technologies provided a detailed and helpful response when I forward my question to them.

I haven't had any difficulty since.

All the best,

Randy Peterson

Here is the message I forwarded to R:Base:
[cid:eae06f46-1034-446d-87cf-a9900396b291]
________________________________
From: rbase-l@googlegroups.com <rbase-l@googlegroups.com> on behalf of Javier Valencia <javier.valen...@vtgonline.com>
Sent: Wednesday, March 22, 2023 1:01 AM
To: rbase-l@googlegroups.com <rbase-l@googlegroups.com>
Subject: RE: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin

Bruce,
For years I had used McAfee but it kept getting bigger and using more memory and resources; Norton was even more bloated. At the suggestion of someone in this forum I switched to Viper a long time ago and I do have a lifetime license for all my computers. Support is (or was) US based and pretty decent and allows me to except directories and/or files as needed. However, I am now using Microsoft Defender and seems to do an adequate job.

Javier Valencia, PE
Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: Bruce Chitiea <rby...@safesectors.com>
Date: 3/21/23 8:08 PM (GMT-06:00)
To: rbase-l@googlegroups.com
Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin

All:

For years now, the Norton 360 anti-virus module has played nice with the excluded RBGX5E.EXE program. No issues.

Of a sudden, running the R:Documenter Plugin results in:

-ERROR- Function sequence error. (2677)

... and, after terminating the running instance of RBGX5E.EXE, Norton smugly announces that:

"Data Protector blocked a suspicious action by RBGX5E.EXE".

What I know from testing:
(1) Norton does not support exclusion of the database folder;
(2) Norton does not support exclusion of .RX? files.

Two questions;
(1) In your experience, are there any ancillary R:BASE files which require exclusion? (2) Which antivirus program/suite has never blocked your R:BASE activity?

All experience and suggestions appreciated.

Flooded SoCal Regards, Bruce

Bruce A. Chitiea | SafeSectors, Inc.
112 Harvard Ave #272 | Claremont CA 91711-4716 | USA
+011 (909) 238-9012 m | rby...@safesectors.com<mailto:rby...@safesectors.com <mailto:rby...@safesectors.com%3cmailto:rby...@safesectors.com>>





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Back to top <#digest_top>

R:BASE X.5 (Version 10.5) March Madness Promotion Reminder <http://groups.google.com/group/rbase-l/t/9623d4370ef5b65c?utm_source=digest&utm_medium=email>

"R:BASE Sales" <sa...@rbase.com>: Mar 21 12:00PM -0400

Tuesday, March 21, 2023

Dear R:BASE Community,

The March Madness Software Promotion is currently available for all to
acquire R:BASE X.5 and R:BASE X.5 Enterprise, which provides the most
versatile and powerful database application environment.

Please visit the following URL for details on the products included with
the software bundle, pricing, and promotion conditions:
https://www.rbase.com/marchmadness/

With over 300 additional features and productivity enhancements added in
updates, the current R:BASE X.5 release gives you the power to create
systems that are only limited by your imagination!

R:BASE X.5 features:
https://www.rbase.com/rbgx5/

To place an order, please send and email to mailto:sa...@rbase.com.

Best regards,

R:BASE Sales Team
R:BASE Technologies, Inc.
E: sa...@rbase.com
https://www.rbase.com

Back to top <#digest_top>

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