That's what I was looking for, thanks! I will make up a routine for them to
try
Karen
On Monday, September 30, 2024 at 02:37:24 PM CDT, 'Nicky Avery' via RBASE-L
<rbase-l@googlegroups.com> wrote:
Hi Karen,
So we now know that the address \\andfile\whatever\ resolves. Have you tried?
... | PRINTER_NAME \\192.168.41.253\HP4250 LPT3 | TRAY ' Tray 2'
Nicky
On 9/30/2024 12:16 PM, 'Karen Tellef' via RBASE-L wrote:
From the 3 workstations that won't print, she did a "ping andfile" and the 3
results are identical. I'm attaching a jpg that she sent me (I don't have
ability to dial into any of those computers). Looks like the ip address is
192.168.41.253
So how would I modify the print statement to use this ip address?
PRINT Appraisal WHERE SalesID = .vSalesID AND productid = .vapprid OPTION
PRINTER +
| PRINTER_NAME \\andfile\HP4250 LPT3 | TRAY ' Tray 2'
Karen
On Saturday, September 28, 2024 at 03:32:56 PM CDT, 'rehan wyne' via
RBASE-L <rbase-l@googlegroups.com> wrote:
It is correct as Nicky explained, the \\andfile\ is a name automatically
resolved into network address of a device / server / PC by OS. Please share
your ping result.
But as you explained in earlier email, they are installing a network printer,
which will be eventually resolved as local printer. In this case just configure
your printer as a shareable printer and provide " \\andfile\HP4250" as a share
name.
Regards
Rehan Wyne
On Sunday, September 29, 2024 at 12:53:11 AM GMT+5, 'Nicky Avery' via
RBASE-L <rbase-l@googlegroups.com> wrote:
Karen, the \\andfile\ is not a name but an address on a network: it denotes
some device, a server or a PC since it has a printer share.
I'd start at a/the PC which has R:Base and won't print by pinging andfile
from a command window (C:\ping andfile). Ping should report an IP address and 4
results. If andfile is unreachable, your problem is either that
\\andfile\HP4250 is no longer valid or the name is not resolving to the correct
IP. If you can ping it, note the IP address ping reports and substitute that IP
address for the name andfile in \\<andfile>\HP4250 then see if you can print
from R:Base. Then let me know what happened.
Nicky
On 9/28/2024 7:45 AM, 'Karen Tellef' via RBASE-L wrote:
So I have a client who tries to do hardware / network stuff themselves,
managing to screw something up each time. I always claim to know nothing about
this stuff (which is about 99% true) so I never offer to help. I want them to
pay a couple bucks to their network support guys to do it right.
Apparently they had power outage, and some of the workstations (not all) lost
printer definitions along with other things. So the woman there tried to
re-install the networked printers.
My app contains several hard coded references to a networked printer for a
certain report, like this: \\andfile\HP4250
Somehow on the workstations she added the printer, but the name that shows in
PRNSETUP is just the "HP4250". It doesn't have the network "andfile"
indicator. If she picks that printer from Microsoft Word, it's able to find
the networked printer and prints it. But RBase won't print anything to it, and
I'm guessing that it thinks it's a local printer, correct? She asked me if
she could just type the "\\andfile\" in front of the printer name, and I told
her I honestly don't know but she could try it.
Haven't heard back yet. Any thoughts or guidance?
Karen
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