At 12:41 PM 7/2/2009, you wrote:
I have reported a bug in R:CHARTS80 whereby function curves do not appear to
calculate correctly and therefore do not show on the chart.  This is
confirmed by another user.

More disturbingly, R:CHARTS80 now fails to connect to my database since I
ran the 07/01/09 V8 update.

Claudine,

The RBASE-L List Server is not the proper channel for discussing R:BASE bug reports and enhancement requests. This includes your own personal perception of an issue which may unintentionally cause unnecessary overreactions to others in the R:BASE Community due to an error within your internal configuration.

Although bringing up those items on the List Server is a great way to discuss workarounds for bugs, and the overall usefulness of feature requests, there is a separate system established for reporting bugs and enhancement requests.

Bugs and enhancement requests should be reported through the R:BASE Developers' Corner Crew, www.rbase.com\rbg7rdcc. At this site, a full bug and feature request reporting and tracking system exists, which is the fastest and most effective way to get the problems corrected in production releases. If necessary, users can email files that illustrate problems to mailto:[email protected].

Please take note the R:BASE Development Team does not automatically hear about the items reported on the List Server, or correspondence sent privately to R:BASE Technologies employees.

Failure to follow these simple instructions will result is your loss of RBASE-L List Server privileges.

I have personally spent my time to help you and explain what is needed for your desired end result. Have you following my suggestions?

John


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