I'm going back to that client on Wednesday and try the activation again on the Windows 7 machines. I have never held myself out to my clients as competent in network knowledge, and for the first time I feel that I need to be! Of course I'm using 7.6 which predates Vista and Windows 7, so I hope that 9.0 will go smoother when my clients upgrade to that!
Repeat of the facts: RBase 7.6 is installed on the server, which was not replaced. So I'm only trying to rerun the activations from 5 Windows 7 workstations. What I tried the last time: 1. I logged in as administrator. However, I logged in as the "domain" administrator, not as the "local" administrator. Still have no clue what the difference is, this is the first I've heard that there's 2 such admins. But their IT guy knew about it. Activation went okay. Logging in as a user asked for the activation code again. 2. Logged in as domain admin again, went to regedit, found where the rbg76 directory is under local_machine (different subdirectory than the RBTI instructions for windows XP). With their IT guy's help, added an "authenticated users" group (no clue what this group represents), and assigned full permissions. 3. Didn't work, individual user still was asked for activation code. 4. Only way to fix was what Frank Taylor suggested, logging in as local admin, add users to the Admin group, and turn off UAC for each user. And I would apparently have to do this for every user, and repeat on every computer (thank goodness only 5 computers). The email from John at RBTI indicates that it should still work the same way as XP, activating under admin (although which one?? local or admin??), and changing the regedit local_machine permissions. But it didn't work for me. And the IT guy isn't happy that I might have to turn off UAC for all the users. Everyone I've talked to has told me that they have turned UAC off, and perhaps he would have changed his mind in time too, but for the moment he isn't happy to turn off what he conceives as an important Win7 "feature". So I'm hopelessly depressed that I'm going to go there on Wed and once again not be able to get it activated, or I'm going to p-off the IT guy by turning off the UAC if I'm lucky enough to get that figured out again. Usually I'm glad that I can deny being a network/OS "expert", now I wish I was.... Even something as simple as "add the users to the permissions" threw me for a loop because there were no users listed in the regedit dialog box, so I had to rely on the IT guy who told me to add the Authenticated Users group. I know it isn't RBTI's place to teach me how to do these network admin things, but if someone else has a nice easy description on how to do some of these things, I sure would appreciate it! If you don't want to gum up the list, email privately! Thanks!!!! Karen
