Paul,
Here is the error posted today in the event log. My compiled application name
is OSSA. Any idea what an application cross thread is?
-
System
-
Provider
[ Name]
Application Hang
-
EventID
1002
[ Qualifiers]
0
Level
2
Task
101
Keywords
0x80000000000000
-
TimeCreated
[ SystemTime]
2010-11-08T21:12:35.000000000Z
EventRecordID
561073
Channel
Application
Computer
SERVER1.FPC.local
Security
-
EventData
OSSA.exe
8.1.1.1
1c14
01cb7f63e1f17711
10
D:\OSSA\OSSA_PRG\OSSA.exe
b597876d-eb7c-11df-8bd5-0026b940ff7a
430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000
Binary data:
In Words
0000: 00720043 0073006F 002D0073 00680074
0008: 00650072 00640061 00440000 00610065
0010: 006C0064 0063006F 0000006B 0000
In Bytes
0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 74 00 68 00 s.-.t.h.
0010: 72 00 65 00 61 00 64 00 r.e.a.d.
0018: 00 00 44 00 65 00 61 00 ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00 d.l.o.c.
0028: 6B 00 00 00 00 00 k.....
From: [email protected] [mailto:[email protected]] On Behalf Of
[email protected]
Sent: Monday, November 08, 2010 4:32 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: RBASE hangs - not responding
John-
Control Panel > Administrative Tools > Event Viewer Find the error (I
prefer by going with the time it happened) post the error.
You can then with help determine if this is hardware and which hardware is
causing the error. Or? I have had luck finding the problem this way. I also
need to recall, but there is a place to view the exception error code and
de-code the error message with Mark Russinovich list.
Paul
From: John Engwer <mailto:[email protected]>
Sent: Monday, November 08, 2010 4:05 PM
To: RBASE-L Mailing List <mailto:[email protected]>
Subject: [RBASE-L] - RE: RBASE hangs - not responding
Emmitt,
I did check task manager a few times. The first time the RBASE application was
using the most memory cycles and it was incrementing up as I watched. The
other times the processes were 20 or less for everything that was running.
Yesterday afternoon I had the application open on my development system when I
received a phone call, ten minutes later I went back to RBASE and it was hung.
I looked at task manager and the memory usage (RBG8EE) was slowly incrementing
upward. I watched it for another 10 minutes and then hit CTRL/ALT/DEL. Some
of the users have told me that the system hangs if they go away from the
keyboard for a short while. Others have told me that it is totally random and
occurs when they are active typing. I do not think that it is anything in the
application because there is no consistency.
John
From: [email protected] [mailto:[email protected]] On Behalf Of Emmitt Dove
Sent: Monday, November 08, 2010 3:35 PM
To: RBASE-L Mailing List
Subject: [RBASE-L] - RE: RBASE hangs - not responding
John,
One of the questions I would ask is, “When one of the RDP sessions hangs, what
does Task Manager show on the Processes tab when sorted by CPU descending?” In
other words, is something consuming myriad resources? If so, is it the hung
process or something else?
Emmitt Dove
Manager, Converting Applications Development
Evergreen Packaging, Inc.
[email protected]
(203) 214-5683 m
(203) 643-8022 o
(203) 643-8086 f
[email protected]
From: [email protected] [mailto:[email protected]] On Behalf Of John Engwer
Sent: Monday, November 08, 2010 15:20
To: RBASE-L Mailing List
Subject: [RBASE-L] - RBASE hangs - not responding
For several month my clients have been reporting intermittent hangs within my
application. Here are my observations and comments.
V8 compiled, latest version
Some networks are peer-to-peer and some are server based. (total of 8 networks)
The client with the most hangs is on a Dell quad core Xeon server with 8 gb
memory. Average of 10 – 12 RDP users. RBASE is the only software posting
errors in the event log.
Scratch files set to TMP.
I have done so many unloads/reloads that I am concerned that I may be wearing
out the bits! No errors during unload/reload.
The sites with the most hangs also use RScheduler80. RScheduler is in a
standalone directory with its own DLLs (they also are the latest DLLs)
Only one set of DLLs except where the client is running RScheduler. (2 sites)
The hangs occur randomly throughout the application. Most sites average 1 or
two hangs a day. I have seen as many as 6 per day.
Sometimes the screen goes black but most of the time the OS posts a message
“application not responding” and the only out is to press CTRL/ALT/DEL.
If anyone has solved this type of problem in the past or has a suggestion on
how to troubleshoot this problem, I would like to hear your suggestions. I
have run out of ideas.
Thank you.
John
