If I go to Help / Product Activation, I see my copy of RMail in the list. Is that what you mean? That was the only "install" thing I did from within RBase itself.
Karen -----Original Message----- From: jan johansen <[email protected]> To: RBASE-L Mailing List <[email protected]> Sent: Thu, Jan 16, 2014 2:31 pm Subject: [RBASE-L] - Re: RMail 9.5 help Did you install the plugin in the R:Base console? -----Original Message----- From: Karen Tellef <[email protected]> To: [email protected] (RBASE-L Mailing List) Date: Thu, 16 Jan 2014 15:13:59 -0500 (EST) Subject: [RBASE-L] - RMail 9.5 help Not sure whether to gum up the list with this, or work with RBTI tech support. I'll try this first! I've never worked with RMail 9.5 before, and if there's anything less than "clueless" when it comes to email servers, that would be my level of expertise! I emailed their IT guy to ask the name of their email server, the port, whether it requires authentication. He gave me the server name, said the "outgoing port" is 1025, gave me a username and pw for authentication. He gave me a username like this: [email protected] which seems weird because I haven't seen a username reference a website. I set up RMail first without using authentication, then using authentication. I pressed "test" each time and it said connection established. I then copied the updated RMail95.cfg file to the RBase program directory, then started RBase. I copied code from the help PDF file, the simplest one on section 6.1, page 41, and replaced the "add recipient" with my email address, and the sender info with a valid email address there (didn't know if that was necessary) The progress window behind doesn't seem to show any activity at all and it almost immediately comes up with "ERROR - Cannot send e-mail message ()" I didn't get any TLS or SSL info from the IT guy. The log file echoes back all the Rmail command lines but doesn't show me any error messages. He says it's an "AT&T email server" Where to start? Karen
