Thanks for the kind words, I try to keep my cool at all times but was so bummed to miss a beautiful weekend riding since its just been super hectic at work lately and being out in the woods here the lack of a good LBS sucks. My new local is closed at 2 on Saturday all day sunday Monday and Tuesday, its a great little operation but finding the time in my schedule to get out there is impossible. Thanks for the reply Grant, sorry if I was inelegant, its unfortunately my nature, no amount of smacks to the back of the head from my mom will change me it seems. I did tear apart the spare parts bin looking for a skewer tonight and all I came up with was a couple of janky looking steel front skewers and I need a rear 135mm. I have some time tomorrow and will call up RBW and work it out. (I never know whether to directly respond to you-grant and RBW employees on the list or not so will just call). If they could send along a Hermes handbag as well that would make my wife happy too, hahaha.
On Sat, Jul 19, 2014 at 10:48 PM, Christopher Murray < chrispmurra...@gmail.com> wrote: > As someone who lives in a fairly remote place and thus has to order most > things, I can certainly relate to the frustration when something arrives > broken, wrong, missing parts, etc. It is almost never a case of running out > to a local store to make it right. It involves phone calls and return > shipping and (WORST OF ALL) more waiting. Obviously the OP is in a > situation where he can't just run out to get a QR so that magnifies the > frustration of things not showing up as expected. Yes, I think the > frustration was expressed a little more crudely than necessary, but I also > think we should cut the guy some slack. He paid for something and waited > and when it showed up it was not what he expected. These things do happen > of course and you just need to deal with them without losing your cool. He > wanted to ride and couldn't and it doesn't sound like he has a ton of free > time to just ride whenever. > > Peter, I am sorry your wheel didn't arrive as expected. That sucks and > must be super disappointing. Call Riv and see what they say. In my > experience they will take care if it and be more sorry about it than you. > They are great people and will make it right. Hang in there it will get > resolved. > > Cheers, > Chris > > -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to rbw-owners-bunch+unsubscr...@googlegroups.com. > To post to this group, send email to rbw-owners-bunch@googlegroups.com. > Visit this group at http://groups.google.com/group/rbw-owners-bunch. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
