Dear Mike,

6,000mi is not my typical rim life!

If I don't whack a rear wheel on a rock or pothole or something, it takes 
two or three years (20-30,000mi) to wear the front brake track to 
half-depth for a bike used on roads (paved or otherwise). Rear rims are 
basically along for the ride, and get replaced when I wear a front rim out 
due to caution on my part. 

The 650B Synergy OC rims have a known cracking problem (a problem not 
shared by the A-23 OC rims in 650B or 700C). Building the rim into the 
wheel is part of the expense of using a rim--why shouldn't they make you 
whole for a known defect, while making sure that the build meets their 
build specs (to prevent a repeated warranty claim with a presumably fixed 
product)?

I've got a set of cracked 650B Synergy OC rims, but those cracks appeared a 
few months after build, and haven't gotten bigger in two years of 
mixed-road riding. They're on my guest bike now, so don't see much use.

Best,

Will
William M. deRosset
Fort Collins, CO

On Friday, August 29, 2014 10:21:43 PM UTC-6, Mike Schiller wrote:
>
> I would have chalked this up to normal wear and paid for new wheels. Why 
> should Velocity have to rebuild your wheel for free?  I love a bargain but 
> 6000 miles seems low end for rim life but not an exception.  This just 
> seems wrong to me.
>
>  ~mike
>
>
>
>
>
>
>

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