I don’t expect the same level of cyber-perfection from a small shop like Riv that also features parallel human service (of, IMO, the finest kind) as I expect from, say, Amazon (which has zero of the human side that’s important to me). YM(and preferences)MV.
And I expect the person you got the proactive apology call from was Jared. Must be getting into the heart of winter. From: rbw-owners-bunch@googlegroups.com [mailto:rbw-owners-bunch@googlegroups.com] On Behalf Of blakcloud Sent: Friday, February 06, 2015 5:08 PM To: rbw-owners-bunch@googlegroups.com Subject: Re: [RBW] 56cm 650B Toyo Homer for sale on RBW site... I did get a call from Jerrod (sp?) saying I did not get the frame. They made a mistake and they said sorry. This is the fifth hiccup that I have experienced from RBW and I really ask myself, how much slack to you have to throw RBW before you just give up? Christopher congratulations on your new frame. -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com<mailto:rbw-owners-bunch+unsubscr...@googlegroups.com>. To post to this group, send email to rbw-owners-bunch@googlegroups.com<mailto:rbw-owners-bunch@googlegroups.com>. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout. ------------------------------------------------------------------------------ **************************************************** This email (and any attachments thereto) is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this email, you are hereby notified that any dissemination, distribution or copying of this email (and any attachments thereto) is strictly prohibited. If you receive this email in error please immediately notify me at (212) 735-3000 and permanently delete the original email (and any copy of any email) and any printout thereof. Further information about the firm, a list of the Partners and their professional qualifications will be provided upon request. **************************************************** ============================================================================== -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.