I was thinking about starting a topic like this too, as I went for the first time a few weeks ago. I had some fear about visiting, since I've sunk a lot of money and belief into the company in the last few years. Maybe they would be dismissive or the vibe wouldn't be what spoke to me after I got away from "mainstream" cycling. I'm sure it will come as no surprise to the Bay Area folks that everyone at riv was so nice,so accommodating. In Los angeles, I'm pretty used to either being ignored while bike store groupies mess around, or having employees tell me what I "really should be..." Etc etc. I ended up buying a medium saddlesack, of which I have lusted over for years. Grant overheard the transaction and came out to cut some cord, attached some hooks and showed us how he likes to use it. He was especially interested to hear how my fiancé is liking her Clem protovelo, (she adores it in a way I didn't think she would ever love a bike) and she left completely enamoured by the experience (big win for me). Anyway, yeah, we were both so impressed and happy to be customers.
-- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
