They finally arrived after 13 weeks and, having worn them for about and hour, I think they're pretty comfortable and they seem well made. If the company were more realistic about there delivery time -- it was posted as 20 working days plus shipping when I ordered, and when last I looked it was up to six weeks-- or more forthright in its communciation I'd be happy. If, given the work load they have, it takes three months to get an order fulfilled that's what it takes, but SoleRebels should tell whoever it is planning on ordering their shoes, or who has ordered them, what's going on.
On Wednesday, August 7, 2019 at 1:52:18 PM UTC-4, Jon Dukeman,central Colorado wrote: > > Keep after them. I finally got mine after hearing the same excuses. > They didn't fit so I took them to Goodwill. > Hope you have better luck. > I learned my lesson. > > On Wed, Aug 7, 2019, 9:41 AM Jonathan Gutoff <jgu...@rwu.edu <javascript:>> > wrote: > >> >> Another data point. Without having read the posts on this topic, I >> ordered a pair on May 9 of this year, 2019, at which time the website >> listed time to fulfillment as 20 working days plus extra time for shipping. >> The website now gives the time to fulfillment as six weeks -- Ii may be >> that the original 12 days was not a typo, but, like the 20 working days and >> six weeks, an overly optomistic goal. >> >> In response to a message from me, on June 19 I got the following: >> >> "Jonathan many thanks for your followup and please accept my apologies >> for the delay - we have been extra busy these days. Your order is >> being completed and you will soon get a shipment confirmation with tracking >> information from the order team. >> >> Thanks again for your business [ and your added patience] . We are >> excited to get your soleRebels to you and onto your feet. >> >> very best regards , >> >> *bethlehem tilahun alemu <https://twitter.com/BethlehemAlemu>* >> >> founder & c.e.o , soleRebels <http://www.solerebels.com/> footwear" >> >> >> I heard nothing for several weeks. On July 10, in response to another >> message from me I got a email that said: >> >> >> "Dear Jonathan, >> >> Your order will ship Wednesday, July 24, 2019 Via FedEx Express AWB# >> *811320214218 >> *and from shipping day it takes four working days to deliver. >> >> Our apologies for the delay. >> -- >> >> very best >> >> Tirunesh Girma" >> >> >> As of today, the order is still listed as unfulfilled and FedEx tracking >> has no information on the wabill number I was provided. I sent a message >> last night. >> >> -- >> You received this message because you are subscribed to a topic in the >> Google Groups "RBW Owners Bunch" group. >> To unsubscribe from this topic, visit >> https://groups.google.com/d/topic/rbw-owners-bunch/T-J3FxUP4s0/unsubscribe >> . >> To unsubscribe from this group and all its topics, send an email to >> rbw-owne...@googlegroups.com <javascript:>. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/rbw-owners-bunch/f87c927c-62a8-4cba-9006-22cb956c89ac%40googlegroups.com >> >> <https://groups.google.com/d/msgid/rbw-owners-bunch/f87c927c-62a8-4cba-9006-22cb956c89ac%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/de318f3e-c5b6-4a7f-b99e-ec190a4486b8%40googlegroups.com.
