Phillip,

What a disappointment to discover the damage when you opened the box. Did 
Rivendell ship your Clem? I've purchased a few frames from them and the 
dropouts (and fork ends) were always well secured. 
Good luck and please let us know how this is resolved. 

Best,
Rich in ATL


On Monday, March 15, 2021 at 8:10:16 PM UTC-4 Joe Bernard wrote:

> Ouch. Yeah, if you can get your money back and put that baby back on a 
> truck I think that's the plan. Too much drama. 
>
>
> On Monday, March 15, 2021 at 4:58:39 PM UTC-7 [email protected] wrote:
>
>> Chain stay has a pretty decent & visible bend, this one's gone the 
>> journey I'm afraid?
>>
>>
>>
>> On Monday, March 15, 2021 at 6:56:36 PM UTC-5 Joe Bernard wrote:
>>
>>> Not great! There should have been a dropout block in there so it 
>>> wouldn't crush even if UPS screwed up. I'd do whatever legalities you need 
>>> with them and take it to a framebuilder to reset the triangle. It's not 
>>> broken, just a little bendy at the moment. 
>>>
>>>
>>> On Monday, March 15, 2021 at 4:49:15 PM UTC-7 [email protected] 
>>> wrote:
>>>
>>>> Well this is probably not good then eh?
>>>> [image: PXL_20210315_232449669.jpg]
>>>>
>>>> On Monday, March 15, 2021 at 6:42:47 PM UTC-5 Joe Bernard wrote:
>>>>
>>>>> 135mm.
>>>>>
>>>>>
>>>>> On Monday, March 15, 2021 at 4:38:43 PM UTC-7 [email protected] 
>>>>> wrote:
>>>>>
>>>>>> My Clem was delivered today & it looks like UPS crushed the box so 
>>>>>> badly the rear triangle is bent. Does anyone have a measurement of their 
>>>>>> rear dropouts internal width?
>>>>>>
>>>>>> Good news is I bought the insurance but it's sad to see a Riv 
>>>>>> destroyed like this.
>>>>>>
>>>>>

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