This response may sound a little harsh, but I don't mean to be harsh. It's 
a frustrating situation for all these days and a bummer when it's hard to 
buy things we want.
---
Along with what others are saying, it probably also has to do with what 
they can get right now. They order MUSA clothing from a small shop in New 
Hampshire (I think). That shop has multiple customers, and some production 
capacity to balance, and who knows what the raw materials and labor 
situation there is. QBP can't even keep hubs in stock. How is Riv going to 
get any priority from suppliers when their order quantities are fractions 
of most companies?

Combine that with increased demand - for lots of good reasons in Rivs case 
- their products and brand are becoming more and more well known and 
desirable - and you end up with out of stock stuff. It's a bummer, but I 
don't think Riv can do too much about it - otherwise they'd be selling more 
bikes and employing more people.

And when Riv does stock up on stuff (like they did for the retail store), 
it ends up sitting on the shelves and putting them in a tough spot. It's a 
damned if you do, damned if you don't situation, so IMO choosing "don't" 
has a lot of supporting arguments.

Will's restock emails are an interesting peak into how often they get 
orders from different suppliers, and stuff just doesn't seem to be rolling 
in frequently or in large quantities.

Paul in AR

On Wednesday, January 5, 2022 at 8:04:32 PM UTC-6 Doug H. wrote:

> Covid has wreaked havoc on the bicycle industry as well as many others. 
> Supply Chain is the latest phrase we all know too well these days. But, 
> Rivendell needs in my humble non-business owner opinion to buy more 
> inventory. I seem to remember they like to pay for all purchases without 
> using a credit line and that seems reasonable at first thought. But, I 
> think they would increase sales to a large extent if they would bring in 
> more product. A case in point are the knickers that went up for sale and 
> sold out in two days! Brass headset spacers are rarely available. The list 
> goes on.
>
> Just a thought I had as I was ready to buy a pair of knickers to no avail.
> Doug
> Athens, Ga
>

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