Great question and one which probably will garner more than a few lengthy 
responses. I'll try to be relatively succinct. 

If you go back and read through all the Rivendell Readers, GP's columns are 
full of anecdotes of the difficulty of sourcing manufacturing vendors. I've 
always had the sense that rather than push directly against the tide, Grant 
(and any of the team who have been directly involved as product manager) 
manage to find the eddies and backwaters in the current where guild 
craftspeople quietly tend to their craft. Finding a frame builder who is 
facile with lugged steel construction, or a component manufacturer who will 
invest in the necessary dies and machining immediately limits options. 
That's challenge #1 - one that I think RBW has decided is worth all of the 
effort to achieve. And the KOF's (Keepers of the Flame) who continue to 
work magic with steel continue to refine their craft. 

I forget if it was a Keith Bontrager interview from back in the day, but 
someone was quoted saying, "...if steel were invented today, it would be 
regarded as a miracle material..."  So, there's that. 

Then, yep, countless prototype refinements. And I think few have a closer 
eye than GP and the team. (Again, RR articles where things are being moved 
a couple mm's here and there, or where the fork curve isn't quite right). 

They seem to regularly partner with manufacturers who sweat the small 
details - bags, clothing, frames, components, etc.. So it feels that the 
bottleneck to quality lies well before RBW commits to a production run. I 
can't think of too many times where there has been an issue with the actual 
landed product. 

Grant has always said that he's creating bikes which will outlive us. That 
he imagines a Rambuouillet or a Hilsen or a Sam with all the paint and 
decals worn and obscured by time. And someone looks at it and knows "that's 
a Rivendell."  Which means it isn't really about any one thing that 
Rivendell does, but it's the way they do everything. 

Jim

On Monday, October 21, 2024 at 12:13:17 PM UTC-7 aeroperf wrote:

> I saw this posted on another group (bicycletouring) - “How does Rivendell 
> maintain quality control across its production line, especially with hand 
> made elements?”
>
> As an owner of a 10 year-old Sam, which still looks and rides like new, it 
> struck me that I, too, would be interested to know.  
> Is it because they pick really good manufacturers to build their frames? 
>  Is it because their bikes are overbuilt?  Is it because they are skilled 
> at matching components?  Do they put in a lot of extra effort with 
> inspections?  All of the above?
>
> Or is it an indeterminate question?
>
> Nobody has posted a reply to the question on bicycletouring yet.  Thoughts?

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