Note that I listed shipping in dollars, but import duties in GBP as that is 
how I paid them

On Wednesday, November 5, 2025 at 8:37:24 AM UTC-8 Dorothy C wrote:

> We sent a Platy frame to my sister in North Wales earlier this year and 
> she also has a Charlie frame arriving this week, both from Walnut Creek. 
> The shipping is more than initially listed even for the smallest possible 
> box, i.e. no frame prep, and was 
> $267 for the Gallop and about $253 for the Platy.Riv add a placeholder 
> amount for the shipping if you order online, and reach out to you for the 
> balance once they know exactly.  UPS emailed me both times to ask for 
> import duties and VAT after shipping but before delivery and that came out 
> to £344.44 for the Platy, or about 23%, and the Gallop was £294.20. The 
> Platy arrived in a week and the Gallop is due tomorrow after shipping last 
> Friday. 
> On Wednesday, November 5, 2025 at 7:26:57 AM UTC-8 [email protected] 
> wrote:
>
>> Hi all,
>>
>> Has anyone ordered a frameset from rivbike.com for shipping to the UK 
>> mainland in the last 12 months or so?
>>
>> I'm trying to establish whether UK VAT is applied at checkout or later 
>> down the line and therefore how much the final bill would be for a new Sam 
>> frameset.
>>
>> As a test I've added a Charlie to my basket, and the bill is as follows:
>>
>> Frame (no prep): £1,363
>> Shipping (US worldwide expedite): £74
>> Total: £1,437.00
>>
>> There's no indication at checkout of whether VAT is included in that 
>> price, however this line on the website makes me think it may not be 
>> included :
>>
>> "Customer is responsible for all taxes and customs duties that go along 
>> with a package"
>>
>> Thanks,
>> Ant
>>
>

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