On 08/01/2013 02:07 PM, LeahFoy wrote:
I wheeled the little 16 in Trek Jet to the counter and waited. There was one other customer in the whole store and 3-4 employees working. I stood at that counter for almost 20 minutes. They joked with each other, and paid attention to the lycra-clad male customer in the store, but they ignored me, my 4 year old Lincoln and our little bike. I could have called someone over, but since I was standing in plain sight and knew they had seen me, I didn't. Finally, I slowly wheeled the little bike back and left the store. No one said a word to me. I drove straight to the Specialized store, where they greeted us warmly, and purchased the Lincoln's Hotrock for more money.
Sometimes shops like that are snobby about the bikes; sometimes they're snobby about the looks of the customers. There used to be this boutique shop near where I live that would ignore anyone in the queue that wasn't either a hot looking young woman or a buff young man. You could be there with $12,000 worth of bikes, but if you were middle aged and a bit on the pudgy side they would look right through you and never wait on you. They're gone now, but not on account of their attitude; the owner learned one day he had cancer, and died the following day, with no succession plan in place. I couldn't help but thinking "Good riddance!" when I learned of it.
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