Matt: I have had the same experience with 2 Mates going bad on the Gen start. I just replaced them with new ones and sent the little buggers back to OutBack for a transfusion. We have been slowly transitioning away from OutBack products in general for most applications, except for the situations where they are the only "perfect fit." Tom Duffy The Solar Biz From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Matt Tritt Sent: Monday, December 22, 2008 12:20 PM To: RE-wrenches Subject: Re: [RE-wrenches] mate issues AND MORE ISSUES
Actually you aren't the only two! I have had very similar problems with at least three OB systems in the last year or so. In every case, everything seemed to work perfectly when I was there, but within 2 or 3 days there would be a call saying that the generator wasn't coming on (always in the middle of the night). One owner would start pushing buttons willy-nilly, so it all had to be reprogrammed every visit. This problem has cuased a lot of irritation and at least one lawsuit involving a dealer - who now won't attempt ANY off-grid work at all. Surely this is just a software problem that could be rectified without majorly re-work of the Mate? Matt T Tump wrote: Hey Jay, guess what I did yesterday in a Fu**(&& Blizzard! Yup that's right went to "fix" the gen no start feature on the OB. I reset the settings in the mate repoled it last week for the same issue, up in hopes that it might turn on the gen BEFORE shutting down.NO error lights gen will start NO problem in Man on or at the shed. HELLO OUTBACK YOU OUT THERE?????? Would someone at OUTBACK let Chris out of the dog house, so he can respond & we can hear how Jay & I are the only folks that seem to be having these issues with the OB product line. -----Original Message----- From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz Sent: Saturday, December 20, 2008 1:10 PM To: RE-wrenches Subject: [RE-wrenches] mate issues Hi Tump, So just got a call from a customer. Mate not auto starting the generator. Mate set to auto. Will start manually. Time and date are perfect. Volts got to 1.5v under 2 minute start and no start. Getting frustrating. jay peltz power _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _____ No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.10.0/1861 - Release Date: 12/22/2008 11:23 AM
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