No offense Peter, but Enphase's growing pains are nothing new to the
PV industry. We've watched almost every supplier struggle to keep up,
have shortages, booboos, require free BETA testing of their "not
quite ready for prime time" products, etc. If manus can't comment
without fear on this list, we will be in the dark more: Not good.
R. Walters
Solarray.com
NABCEP # 04170442
On Jun 19, 2009, at 11:47 AM, Allan Sindelar wrote:
Is anyone as bothered about this as I am?
Well, I’m not.
The Wrenches list has always had space and encouragement for a
single technical representative from a manufacturer. That’s a major
asset in principle on the list. So far, Marv has kept to the limits
of the role of such a rep. It seemed to me that Marv’s explanations
were as clear and direct as could be.
That’s my $.02.3. Certainly there’s room for other opinions that
differ from mine, Peter. Besides, I’m an off-grid man.
Allan Sindelar
al...@positiveenergysolar.com
NABCEP Certified Photovoltaic Installer
EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.positiveenergysolar.com
From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-
boun...@lists.re-wrenches.org] On Behalf Of Peter Parrish
Mr. Welch et al,
I am personally embarrassed by this thread. First, it is at its
best rumor mongering. Don’t get me wrong, a little mongering often
is the first step in teasing out the truth. So, we need to quickly
move from mongering to the facts.
What really bothers me is Marv’s participation. Marv works for
EnPhase and therefore is biased. Is he otherwise qualified to be on
this list?
Let me parse one of his statements (see below). Remember, we are
talking about a possible “recall”. Marv uses his post to prattle on
about:
“Demand has far exceeded our expectations. This has led to
challenges with product availability which may have resulted in
misinformation in the field.”
The first sentence is a bit of well crafted propaganda. The first
problem EnPhase had is that they discontinued one product, without
sufficient notice to their supply chain. This resulted in
unfulfilled orders, sore distributors, aggravated installers and
irate customers. As to “expectations” we can only guess whether the
statement is factual, as we are not privy to EnPhase’s expectations.
The second statement about [demand exceeding expectations leading
to] “challenges with product availability” is also misleading. Lack
of [new] product availability was a consequence to a problematic
transition to a contract manufacturer. So Enphase could not longer
deliver the old product and was not able to deliver the new product
either. Under the circumstances, they couldn’t fulfill a single order.
Finally, if Marv is talking about a “recall” being “misinformation
in the field”, he may be correct in so stating. But that’s about it.
I honestly don’t know if we can filter marketing (i.e. propaganda)
statements from manufacturer representatives, Michael Welch’s job
is tough enough. So if Marv and others are qualified to post self-
serving statements about their Company’s products, maybe all we can
do is to comment on them when we read them.
Is anyone as bothered about this as I am?
- Peter
<image001.gif>Peter T. Parrish, Ph.D., President
California Solar Engineering, Inc.
820 Cynthia Ave., Los Angeles, CA 90065
CA Lic. 854779, NABCEP Cert. 031806-26
peter.parr...@calsolareng.com
Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885
<image001.gif>
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