It's a sad fact of life that people will attribute their ills to whatever is new, strange, or emotionally unappealing to them. In Vermont right now the woo-woos are afraid of wireless internet routers, wireless smart meters, and wind turbines.

You have several choices.

Call their game - tell them that you are sorry that they feel ill but that scientifically speaking it can't be from the inverter. Inform them of all the studies showing that people can't actually feel EMF or any kind of RF (short of sitting inside a radar dish and cooking). They should look elsewhere for relief - like a good therapist. If they are offended by that then maybe they will find another installer to bother and your life will be improved.

Play their game - Faraday cage the thing or whatever the quacks want you to do. Charge full boat and a half for that kind of nonsense.

Play your game - figure out something easy to do, attribute the EMF to that, and do it. I once had a potential client (luckily I didn't get the job) ask for a copper box around the batteries to reduce the "harmful waves." I assured her that she was somewhat misinformed; if there were any waves to be emitted, that they would come from the cables between the batteries and the inverter. All I would have to do is wrap the cables around each other in a spiral and the waves would be canceled out. She was satisfied with that. It was just my confidently expressed mumbo jumbo instead of hers, and it would cost her zero as opposed to a copper box. (Actually, widely spaced battery cables can be a source of RFI, so I wasn't totally spoofing her.)

Good luck,

Hilton

--
Hilton Dier III
Renewable Energy Design
Partner, Solar Gain LLC
453 East Hill Rd.
Middlesex, VT 05602

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