I haven't used the PVI so I can't comment on the mounting issue but my past experience with Solectria and tech support was similar to yours.
Jesse Sent from my iPhone > On Jul 29, 2015, at 6:19 PM, "William Miller" > <william.mil...@millersolar.com> wrote: > > Friends: > > We have just begun using the Solectria PVI series inverter. I fear these > inverters may fall off the wall. There is no positive way of attaching the > inverter to the bracket, it just rests on there by the grace of gravity. The > bracket is very narrow, about 4 inches wide, and the height of the inverter > presents a lot of leverage on this small bracket. The electronics sections > is seperateable from the connection box, but the connection box will then be > left floating in the air, suspended only by the conduits. > > Point 2: The manual indicates the inverter needs to be mounted on > “non-flammable” surfaces. This makes me wonder how hot the inverter gets? > This limits mounting options: you can’t mount them on wood siding and you > can’t use plywood to span studs. > > Point 3: There are also some problems with the manual. I have detailed all > of these problems in a web page called, “What’s wrong with the Solectria PVI > Series?” The link is: > > http://www.millersolar.com/MillerSolar/case_studies/Solectria/Solectria.html > > I contacted Solectria about these problems and all I get are promises. > > I am curious: Does anyone else feel that this mounting system is inadequate? > Unfortunately, we started using these just after we attended a seminar > presented by Solectria. I was not able to ask them in person why the PVI > series inverter has such an inadequate mounting system. > > If anyone else has complaints about the Solectria, I’d like to hear them. I > am real close to banning them from our inventory until these problems are > resolved. If there are other problems I have not encountered, I want to > factor that in to my decisions. > > Thanks in advance, > > William > > PS: Point 4: Just to get all of my complaints in one place, tech support is > pretty marginal with Solectria. A few weeks ago I called and the tech > support person did not have access to any of the manuals! I have called them > for 4 weeks now and have not received one call back. I called again just now > and waited on hold for several minutes, only to be presented with a recording > to leave a message. This is pretty bad in itself, but then the mail box was > full and would not accept my message!? This is not the indication of a > well-founded company. > > William > > > > <image002.jpg> > Lic 773985 > millersolar.com > 805-438-5600 > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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