I might suggest: General specialties http://www.generalspecialtiesmfg.com <http://www.generalspecialtiesmfg.com/>
or MT solar https://www.polemount.solar <https://www.polemount.solar/> jay > On Oct 6, 2015, at 7:02 PM, Shasta Daiku <mjmornings...@gmail.com> wrote: > > Glad it’s not just me. My supplier jokes that I have bad TPM karma. 5 of the > last 6 racks had major problems that shut my projects down until replacements > could be made and sent. Snotty customer service too. It’s a bummer since I’ve > been using their racks since their beginning. > > Michael Morningstar > >> On Oct 6, 2015, at 2:59 PM, Howie Michaelson <ho...@suncatchervt.com >> <mailto:ho...@suncatchervt.com>> wrote: >> >> These have all been a long standing problem for us as well, getting >> regularly worse!ut >> >> Howie >> >> On Tue, Oct 6, 2015 at 4:22 PM, Kirpal Khalsa <solarwo...@gmail.com >> <mailto:solarwo...@gmail.com>> wrote: >> Ray....We have had the same problems....But we didn't get offered the $50 >> for our time and labor..... >> We called and complained...it seemed on deaf ears..... >> Also....They advertise pre -antiseized bolts on some of their racking....but >> it is certainly not so with their top of pole racks.....Some times the >> gimble bolts have anti seize and and sometimes not.....lack of consistency >> is a head ache.... >> We are exploring alternatives.. >> >> Sunny Regards, >> Kirpal Khalsa >> NABCEP Certified PV Installation Professional >> Oregon Solarworks LLC >> www.oregonsolarworks.com <http://www.oregonsolarworks.com/> >> 541-218-0201 <tel:541-218-0201> m >> 541-299-0402 <tel:541-299-0402> o >> >> On Tue, Oct 6, 2015 at 1:14 PM, Ray Walters <r...@solarray.com >> <mailto:r...@solarray.com>> wrote: >> Greetings All; >> >> I have used DP&W's top of pole racks for 20 years, but I've had my share of >> trouble, too. >> First the lead times are horrible, sometimes pushing 2 months. >> Second, the cost is approaching the cost of the modules, especially for high >> wind ratings. >> Third, they just can't seem to wait till the paint is dry to pack the racks. >> Several times I've had to sand and repaint the main strong back, because >> foam, paper, or plastic wrap had stuck to the paint. >> This last time was the worst, and I was offered $50 for my troubles and >> embarrassment in front of the customer. >> They said I should have shipped it back. How much sense does that make: >> round trip freight shipping, and 2 more weeks lost? >> Here's a page of the manual completely stuck in the paint: >> >> >> Come on DP&W, you guys used to stand by your work. >> -- >> R.Ray Walters >> CTO, Solarray, Inc >> Nabcep Certified PV Installer, >> Licensed Master Electrician >> Solar Design Engineer >> 303 505-8760 <tel:303%20505-8760> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> <mailto:RE-wrenches@lists.re-wrenches.org> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >> >> >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> <mailto:RE-wrenches@lists.re-wrenches.org> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >> >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> <mailto:RE-wrenches@lists.re-wrenches.org> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> www.members.re-wrenches.org <http://www.members.re-wrenches.org/> > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > <mailto:RE-wrenches@lists.re-wrenches.org> > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > <http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html> > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> > > Check out or update participant bios: > www.members.re-wrenches.org <http://www.members.re-wrenches.org/>
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