Hi William and others who have had this kind of issue, Is it yet confirmed if all of these systems are connected via OPticsRE ?
Thx Jay Sent from my iPhone > On Nov 17, 2016, at 11:44 AM, Brian Teitelbaum <bteitelb...@aeesolar.com> > wrote: > > William, > > This is a learning experience for all of us. I for one really appreciate you > posting the information here. > > Brian > AEE Solar > > From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On > Behalf Of William Miller > Sent: Thursday, November 17, 2016 11:11 AM > To: RE-wrenches > Subject: [RE-wrenches] Outback Programming Update > > Friends: > > Here is what I have learned so far: > > 1. Not everyone at Outback was aware that we had almost certainly eliminated > user meddling as a possible cause. I assured them again that the equipment > is behind a locked door. Because they did not know this they were not aware > that the system apparently reprogrammed itself. They now know this. I > apologize for insinuating Outback was not taking this seriously, they just > did not communicate internally. > > 2. Everyone I have spoken with at Outback is concerned and acting in a > positive, professional manner to get this sorted out. > > 3. I can't say anything for certain regarding the cause. The net result is > that the inverter programming was scrambled, but I won't hazard a guess as to > how this happened. > > In case anyone misunderstands, I am a fan of the Outback equipment line and > of the people that work at Outback. I just have concerns about the software. > As equipment becomes more software intensive and more connected, even the > best hardware can be rendered inoperative by software problems. > > Several of you have contacted me off-line asking to be kept updated. I will > continue to do so. It is most efficient for me to do so on-line. If the > information is not of interest to most of you I can easily take this > off-line. I trust Michael can give me guidance on that point. > > William > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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