Greetings Andrew, Besides failing during installation, what are the indicators of having a bad item in hand? Is/are there any visible characteristic(s) or item coding indicating which UFOs are defective? Do you know about how many defective units made their way onto the distribution market?
Thank you for sharing this issue with us. Best regards, ----MATT Matthew Sirum P.O. Box 1227 Greenfield, MA 01302-1227 USA phone: +1.413.773.0611 email: matthewsi...@gmail.com ---------- Original Message Below ---------- [RE-wrenches] Defective UFOs Solar Energy Solutions Tue, 10 Oct 2017 18:21:07 -0700 Dear Wrenches,We were at a project yesterday and were quite perplexed as to why we were breaking so many Iron Ridge UFOs.. 15 on a 10kW. Had it not been for us attending an IR workshop today it would still be a mystery and the problem would continue to plague us for the next several installation. Below is the IronRidge reply. A couple batches of black ufo made it out in the market place due to a machine calibration issue that has been identified and fixed. The customers are to send an email tosupp...@ironridge.com If they come across any bad product and will be taken care of with new product and a return address to send the bad ones back to the factory. Smiles, Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc. The BRIGHT CHOICE Since 1987, helping you and your Portland neighbors move towards an environmentally sustainable future.503-238-4502 www.SolarEnergyOregon.com _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
