Hey Howard, We have started to notice this as well, we recently got 2 DOA inverters(new setapps) in a row for the same client.They were not happy either. I have also noticed their tech support has also gotten worse with huge wait times or call backs days later. I really enjoy their equipment but it's a bummer that their quality has gone done hill.
Andrew Perkins Greenwired P: 707-923-2001 ext. 100 1150 #1 Evergreen Rd Redway, CA 95560 www.greenwired.com Description: signature From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of Howard Arey Sent: Wednesday, July 24, 2019 7:37 AM To: 'RE-wrenches' Subject: [RE-wrenches] SolarEdge reliability declining...??? Have any of you seen significant declines in SolarEdge inverter reliability? We are having more inverter failures that at any time in the past five years of installing SolarEdge. Lots of Code 181 hardware failures mostly in the latest SetApp inverters (the ones without displays.) To compound matters, the RMA process is getting way too long and we are waiting appx 3 weeks on average to receive a replacement. Customers definitely not happy. What are you all seeing? Howard "Scot" Arey Owner, Solar CenTex NABCEP Certified PV Installation Professional 254-300-1228 scot.a...@solarcentex.com www.solarcentex.com <http://www.solarcentex.com/> https://www.facebook.com/SolarCentex Solar Centex Logo - No Back
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