Hi Jay,

Ran into the exact situation last install season with Enphase. After a lot
of back and forth emails with pictures basically showing them I wasn't
losing it, they finally deduced that they were packaging them wrong. So the
package part number is correct but the adaptor inside the package is wrong.
You'll have to dig deep into their engineering staff to clear this one up.
I'm sorry but I couldn't find any emails on who I ended up dealing with on
the issue.

Christopher

On Sat, Nov 23, 2019 at 10:45 AM Jay <jay.pe...@gmail.com> wrote:

> Hi all
>
> I am replacing some old Enphase under the new replacement program.
> This one came with adapters to fit from the module Tyco ends to the
> inverterMC4.
>
> Except, the other end is Amphonel, not MC4. And the inverters are MC4.
>
> Is this the normal way from
> Enphase or did The customer get something unusual/wrong.
>
> Thx
>
> Jay
> Peltz power.
>
>
>
>
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