Hi Jeff

Thanks for the info. 

As to out of balance 120v.

How are you configuring for that?  Just putting potential problem loads on the 
xformer or ?

Which transformer are you using with a 9kw inverter?  Most I’ve seen are only 
5-6kw. 

And as many people are using the sol ark, a question about repairing. Is it 
possible to repair in the field?  Has anyone actually done it?  If not field 
repairable, how quickly/easily is the repair/warranty process working

Thanks
Jay



> On Jan 6, 2022, at 9:04 PM, Jeff Clearwater <je...@villagepowerdesign.com> 
> wrote:
> 
>  We just ordered a 3 Sol-Ark system with 16 Storz Power batteries I'll let 
> you know this Spring once I have it up and running.  Yes they are closed loop 
> will be UL9540 soon.
> 
> We have several Sol-Arks in the field - all working great - yes a few minor 
> issues that have required software updates - but tech support is great and 
> they push the updates for me.  I love the monitoring and ability to remote 
> program every parameter.  Conversion efficiency in all modes is high (though 
> slightly under what they claim but still great)
> 
> Surge is fine per leg with multiple inverters or a balancing transformer.  
> Gen support could use an upgrade  for sure but they are working on it.
> 
> The  Time-of -use  features and interface we love as you can really fine tune 
> daily cycles - optimizing solar and battery and grid and generator inputs - 
> Especially great for grid-tie with strong off-grid capability as opposed to 
> most  lightweight GTTB systems.  In pure Off-grid I find them robust and 
> reliable so far.
> 
> Enjoy!
> 
> Jeff Clearwater
> Village Power Design
> 
> 
> 
>> Jason Szumlanski January 6, 2022 at 5:52 PM
>> Is anyone installing Storz? From what I understand, they have closed loop 
>> comms with Sol-Ark and a very close working relationship between 
>> manufacturers. I believe all customer support for Storz supplied Sol-Arks 
>> goes through Storz. They have a special Sol-Ark firmware that they maintain. 
>> 
>> Maybe users have a better experience with this collaboration. 
>> 
>> Jason Szumlanski
>> Florida Solar Design Group
>> 
>> 
>> 
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>> Mac Lewis January 6, 2022 at 5:09 PM
>> Eric and Wrenches,
>> 
>> We have come to the same conclusion.  Sol-Ark isn't ready for prime-time 
>> off-grid.  Too many glitches...
>> 
>> One serious off-grid disadvantage with Sol-Ark is idle consumption.  It 
>> really is much, much higher than older style inverters so it needs to be 
>> factored into the load analysis.  The spec sheet is not accurate.  The 
>> firmware is all over the place, many glitches and issues.
>> 
>> I do admire that they are diving into the battery communication arena but 
>> voltage control works quite well.  If a system can't effectively keep power 
>> on, do we care if the charging algorithm  is slightly more efficient?
>> 
>> My big question, that I've never really understood is why is it so hard to 
>> standardize battery communication?  Isn't CanBus, Modbus and RS-485 a 
>> standard?  Doesn't that mean that it should be easy and structured?  I must 
>> not really get it...
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- 
>> 
>> 
>> 
>> Mac Lewis
>> 
>> "Yo solo sé que no sé nada." -Sócrates
>> 
>> 
>> 
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>> Christopher Warfel January 6, 2022 at 11:59 AM
>> Eric, Have you had the same issues with SolArk when multi-mode?  We are 
>> getting ready to put one in.  Chris
>> 
>> On 1/6/2022 1:25 PM, Eric Smiley wrote:
>> 
>> 
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>> Eric Smiley January 6, 2022 at 10:25 AM
>> Kirk
>> We tried using SolArk for off- grid applications but stopped for several 
>> reasons: 
>> - surge on single phase loads
>> - too many firmware updates  (i.e. bugs in the firmware or new features that 
>> are standard in other inverters)
>> - too many service calls: false positive arc faults, AGS not working, 
>> battery over charging,..
>> - not modular. If one component has an error, it can take out the whole 
>> system. 
>> - too reliant on an internet connection
>> - hidden settings that aren't described in the manual - including one that 
>> could only be accessed via the internet and left a customer without AGS for 
>> several months until they hooked up their satellite internet. We thought we 
>> were going to have to replace the inverter.
>> 
>> We've gone back to equipment that does less and has a longer track record; 
>> so we don't feel like we're beta testing equipment with our clients and we 
>> know what the limitations are.
>> Tech support has been great and the monitoring is quite good. It just hasn't 
>> been reliable enough for full time offgrid. 
>> 
>> When we compare the service calls for our Magnum, Outback, Conext, Trace 
>> (yes we still have two SW systems going strong) and SolArk systems, the 
>> initial savings with SokArk disappear. I can't recall the last time I had to 
>> repair/service a Magnum system unless it was user error.
>> Keep it simple!
>> 
>> Eric Smiley
>> Project Manager, North Island
>> 
>> E:  e...@vecoop.ca
>> T:  1-888-386-0116 ext 702 (toll free)
>> C:  250-703-6004
>> W:  viridianenergy.ca
>> 
>> 
>> 
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>> Jerry Shafer January 6, 2022 at 9:28 AM
>> Kirk
>> You can also connect an outback through the NaMaka and the optics, plus the 
>> Outback has better surge power then the SolArk, We use both Solark and 
>> Outback coupled with the Blue Planet, 2.0 and now the 3.0, Yes solark can do 
>> 3 phase including delta, has high voltage dual PV input, Outback has one big 
>> benefit and that is surge along with being modular from internals to charge 
>> controllers, all separate and serviceable individually
>> 
>> 
>> 
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>> Kirk Herander January 5, 2022 at 6:44 AM
>> Hi All,
>> 
>> I am considering changing the inverters on several Blue ion HI LFP storage 
>> systems I'm installing this Spring from Outback Radians to Sol-Ark. I have 
>> no experience w/ Sol-Ark, but it seems more advanced than the Radian. I'm 
>> wondering if Sol-Ark and the BI Namaka gateway/monitor can directly 
>> interface as Namaka can with some inverter brands. And I'd be interested in 
>> hearing of any experiences you may have as to how nicely these different 
>> components play together. Thanks.
>> 
>> -- 
>> Kirk Herander / kirkh@vermont.solar
>> Owner|Principal, VT Solar, LLC
>> Celebrating our 31st Anniversary 1991-2022!!
>> www.vermont.solar
>> dba Vermont Solar Engineering
>> 802.863.1202
>> 
>> 
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