I've seen something similar if there was a firmware mismatch... the mate3s had a newer firmware and the inverters had an older firmware. As was stated before, make sure that everything has the latest firmware.
Otherwise, I wouldn't know where to go after that. Cheers, Kienan Maxfield Solar maxfieldso...@hotmail.com<mailto:maxfieldso...@hotmail.com> (801) 631-5584 (Cell) ________________________________ From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> on behalf of William Miller via RE-wrenches <re-wrenches@lists.re-wrenches.org> Sent: Friday, April 22, 2022 2:13 PM To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Cc: William Miller <will...@millersolar.com> Subject: [RE-wrenches] Optics will not accept remote programming Friends: I installed a Radian AC coupled system a few months ago. We are trying to dial it in to work with a Blue Planet battery system. I cannot make any adjustments remotely through Optics. Once in a while if I reset the gateway I can change one setting, but rarely does it succeed. The little wheel turns for a couple of minutes and then I get a failure dialog box. I was told to power cycle the Mate. This did not solve the problem. Has anyone else experienced this? Thanks for any input. William Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com<http://www.millersolar.com/> CA Lic. 773985
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