| Aloha Jeremy,
I would like to join this call.
We have numerous Fortress systems installed. Sent from a IPhone, with touch screen keys on the fly. Please excuse shortcuts and typos.
Roland Shackelford
NABCEP CERTIFIED PV INSTALLER President Renewable Energy Services (RES), Inc. On Dec 1, 2022, at 1:22 PM, Jeremy Coxon via RE-wrenches <re-wrenches@lists.re-wrenches.org> wrote:
HI Wrenches,
A couple of weeks ago this thread came up - main topic was lack of tech support from Fortress. A few days later I was contacted by Marc Zeitlin, Fortress’s Regional sales manager Midwest. We haven’t used Fortress yet, but I basically reiterated the concerns that were expressed on this thread and said that I’d be interested once they had their Tech support issues ironed out. To my surprise Marc really took that feedback and ran with it all the way up to offering me and those of you that are interested a call with their CEO and anyone else we would like to talk to. I offered to send this note to the list and invite you all to join the call. I would think we’d want to keep the numbers manageable, but we can figure that out.
I don’t have a horse in the race and have no association with Fortress, but I thought it might be a really good opportunity for those of you that have more experience with Fortress to get a direct line with their CEO and main tech folks so that we can hopefully improve things for all. Marc has proposed Thursday January 5th at 10am. Let me know directly at jco...@sunwindpowerinc.com if you’re interested and I’ll pass your name along so they can get this set up.
Best Regards,
Jeremy Coxon NABCEP # 091308-21
MWBE Certified
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