My experience is that this was a low volume product that most distributors don't stock. We sell it on the Enphase store as a service to installers and homeowners. .
Cordially, Nick Soleil Enphase Energy Senior Product Manager (707) 763-4784 x7267 // office (707) 321-2937 // cell Powering What’s Next™ | The Enphase Energy Management System<https://enphase.com/en-us/products-and-services/envoy> NABCEP Certified Solar PV Installer #03262011-300 California C10 Licensed Electrician #986315 ________________________________ From: Jason Szumlanski <ja...@floridasolardesigngroup.com> Sent: Friday, January 13, 2023 4:34 PM To: Nick Soleil <nsol...@enphaseenergy.com> Cc: RE-wrenches <re-wrenches@lists.re-wrenches.org> Subject: Re: [RE-wrenches] Envoy-R replacement EXTERNAL EMAIL - Use caution when responding, clicking, and/or downloading attachments. Thanks, Nick. Is that available through distribution at wholesale pricing? Jason On Fri, Jan 13, 2023, 7:32 PM Nick Soleil <nsol...@enphaseenergy.com<mailto:nsol...@enphaseenergy.com>> wrote: Enphase sells the Envoy-S Standard which includes a 120V cord. These can be purchased on the Enphase store at: https://enphase.com/store/communication/gateway-s-standard The Envoy-S Standard does not require hardwiring. Gateway-S Standard | Enphase<https://enphase.com/store/communication/gateway-s-standard> The Enphase Gateway-S Standard is an integral component of the Enphase Home Energy Solution, as it bridges the communication between Enphase Microinverters on the rooftop with the cloud-based Enphase monitoring software. enphase.com<http://enphase.com> Cordially, Nick Soleil Enphase Energy Senior Product Manager (707) 763-4784 x7267 // office (707) 321-2937 // cell Powering What’s Next™ | The Enphase Energy Management System<https://enphase.com/en-us/products-and-services/envoy> NABCEP Certified Solar PV Installer #03262011-300 California C10 Licensed Electrician #986315 ________________________________ From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org<mailto:re-wrenches-boun...@lists.re-wrenches.org>> on behalf of Jason Szumlanski via RE-wrenches <re-wrenches@lists.re-wrenches.org<mailto:re-wrenches@lists.re-wrenches.org>> Sent: Friday, January 13, 2023 1:14 PM To: RE-wrenches <re-wrenches@lists.re-wrenches.org<mailto:re-wrenches@lists.re-wrenches.org>> Cc: Jason Szumlanski <ja...@floridasolardesigngroup.com<mailto:ja...@floridasolardesigngroup.com>> Subject: Re: [RE-wrenches] Envoy-R replacement EXTERNAL EMAIL - Use caution when responding, clicking, and/or downloading attachments. Be very careful with old units on eBay. They may not be usable. There was a security certificate update that was necessary to keep units communicating with Enlighten. If the unit was offline and the update was not applied, it was essentially bricked from a remote upgradeability standpoint. I can't remember how I got around that once - there was someone in engineering that I think was able to remotely recover it, but it wasn't something they necessarily are willing or want to do. It stinks to have to upgrade people to a hardwired Envoy S or Envoy S-Metered, but ultimately its a better unit with ITK capability and a better warranty. On that note, I'm going to be replacing quite a few very soon due to submersion issues from Hurricane Ian. I'm not even thinking of offering the Envoy-R option. Everyone has to upgrade. Jason Szumlanski Principal Solar Designer | Florida Solar Design Group NABCEP Certified Solar Professional (PVIP) Florida State Certified Solar Contractor CVC56956 On Fri, Jan 13, 2023 at 1:21 PM Dave Tedeyan via RE-wrenches <re-wrenches@lists.re-wrenches.org<mailto:re-wrenches@lists.re-wrenches.org>> wrote: Hi all, Does anyone know if you can get any old used Envoy-R (the one in the attached image) off ebay to replace a failed one? If the used one used to be associated with another site, would there be issues with installing it somewhere else? Cheers, Dave -- [Logo]<https://urldefense.com/v3/__https://www.sungineersolar.com/__;!!J0D89H32QIeNiQ!0h4afYkaCBpVVGlXxtXJ8h7tXiuc3FI9yyho6iwdD2FS3ZnlW6DDnvSErU4dzuBfMEE9ZqYBo-cjQ5mpaUgL0gt9BzM-wxYP5w$> Dave Tedeyan, P.E. Owner | Sungineer Solar p: he | him | his a: 1653 Slaterville Rd. | Ithaca, NY 14850 w: www.sungineersolar.com<https://urldefense.com/v3/__http://www.sungineersolar.com/__;!!J0D89H32QIeNiQ!0h4afYkaCBpVVGlXxtXJ8h7tXiuc3FI9yyho6iwdD2FS3ZnlW6DDnvSErU4dzuBfMEE9ZqYBo-cjQ5mpaUgL0gt9BzPe3NhkMA$> c: (607) 288-2898 _______________________________________________ List sponsored by Redwood Alliance
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