Friends:
I am sure you are all acutely aware, but this is not a trivial matter. We depend on Optics for alerts and trouble shooting. We rely on Optics for the history it records to analyze trends and evaluate production and consumption. I doubt the data lost will back-fill. I sell Outback based in great part on the Optics interface. For this system to be down for days at a time is not a good sign at all. I will be lighting up the phone lines on Monday to find out what happened and to emphasize this cannot become a pattern. William Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com CA Lic. 773985 *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Lou Russo via RE-wrenches *Sent:* Saturday, May 18, 2024 11:50 AM *To:* RE-wrenches *Cc:* Lou Russo *Subject:* Re: [RE-wrenches] Optics All my sites are currently down. Not related but I tried to call tech support yesterday during business hours and got message saying thank you for calling Outback Sales leave a message. I do hope they are just in transition but I got a bad feeling about this. I hope I am wrong. Has anyone heard for sure who bought them? I know they were bought from talking to tech support but that is all I know and the Internet has 0 info on a recent sale. On Sat, May 18, 2024, 6:48 AM Dan Fink via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: Mine all went down yesterday at noon MDT. I wonder if this has to do with the sale of Outback? Dan Fink Owner, Buckville Energy Consulting LLC IREC Certified Instructor for PV and Small Wind Installation NABCEP Certified PV System Inspector NABCEP PV Associate d <dan.f...@greendustrialtraining.com>anbo...@gmail.com 970-672-4342 On Sat, May 18, 2024 at 10:17 AM William Miller via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: Friends: 100% of our Optics sites are down since 11 AM yesterday. Is it just us? William Miller Miller Solar.com 805-438-5600 www.millersolar.com _______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
