Here is the official word from the new president of Outback Power just
now posted on the Outback Forum:
Hello Outback Community,
My name is Marshall Neipert, the new president of Outback Power. As
some of you may have heard, Outback Power has recently been purchased
from EnerSys in a private sale. Although the official announcement was
scheduled for the end of May, the ongoing issues with Optics RE have
prompted me to address the community earlier.
I want to assure you that despite the transition to new ownership, the
hosting of Optics RE has not yet moved to Outback Power. It remains
hosted by EnerSys. I met with the lead tech at EnerSys responsible for
hosting Optics RE early Monday morning. He assured me that they have
identified the problem and are working diligently to bring Optics RE
back online as soon as possible.
I will personally keep you updated on the progress here in this forum,
and we hope to resolve the issue very soon.
This is not how I envisioned my introduction to the Outback community,
but under the circumstances, I wanted to assure you that I am
committed to maintaining open communication and ensuring that Outback
Power is in good hands.
Please keep an eye out for our upcoming press release, which will
include exciting hints about the incredible, disruptive products
Outback Power will be releasing soon.
Sincerely,
Marshall Neipert
President, Outback Power
Hope that helps to clear things up!
Best,
~~~~~~~~~~~
Jeff Clearwater
linkedin <https://www.linkedin.com/in/jeff-clearwater-0622a312/>
www.villagepowerdesign.com <http://www.villagepowerdesign.com>
cell - 413-559-9763
~~~~~~~~~~~~~~~~~~~~~~~
Dave Angelini Offgrid Solar via RE-wrenches
<mailto:re-wrenches@lists.re-wrenches.org>
May 20, 2024 at 12:00 PM
Interesting that Commerce, TX is 20 miles from Sulphur Springs, TX
which is the home of Signature Solar.
https://www.outbackpower.com/resources/ ... rt-request
<https://www.outbackpower.com/resources/technical-support/online-support-request>
Shows:
404 Page Not Found
Component not found
Screenshot 2024-05-20 104538.jpg
<https://forum.outbackpower.com/download/file.php?id=8844&sid=e2971edb8c3c1f4852bd24fddac80465&mode=view>
The moderators (not Outback employees) on the forum have an
interesting conspiracy thread going if it is a slow Monday.
https://forum.outbackpower.com/viewtopic.php?t=18704&start=25
Good info also on using WattPlott earlier in the thread.
*Dave Angelini Offgrid Solar
"we go where powerlines don't"
<http://members.sti.net/offgridsolar/>https://offgridsolar1.com/<http://members.sti.net/offgridsolar/>
e-mail offgridso...@sti.net <mailto:offgridso...@sti.net>
text 209 813 0060*
On 2024-05-20 8:51 am, William Miller via RE-wrenches wrote:
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William Miller via RE-wrenches <mailto:re-wrenches@lists.re-wrenches.org>
May 20, 2024 at 10:51 AM
Friends:
Optics is still down as of Monday morning. Outback does not answer
telephone calls. Options on their automated attendant are Tech
Support and Sales. Either selection directs you to sales but no one
picks up. I left several messages.
I called Zonna Energy to ask. They told me Outback had been purchased
and moved to Texas. Zonna has stock and is being promised
manufacturing will be continued. Zonna is aware Optics and Tech
Support are unavailable but don’t know when it will return. Zonna says
Outback has been responding to on-line case requests. They seem
confident that the Outback line will continue as before.
That’s what I have learned this morning.
William
Miller Solar
17395 Oak Road, Atascadero, CA 93422
805-438-5600
www.millersolar.com <http://www.millersolar.com/>
CA Lic. 773985
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