I just wrote a scathing blog post, notified my staff not to take on new SolarEdge service clients, and blasted out messages and DMs on social media about this despicable new move by SolarEdge. Imagine being one of the many system owners impacted by solar contractors going out of business, only to find out that the manufacturer of your equipment wants to charge you to have a new willing contractor authorized to monitor and service your system.
By contrast, Enphase owners can have as many contractors monitor their systems as they want, and they can initiate it themselves and for free, 24 hours a day without delay. Jason Szumlanski Principal Solar Designer | Florida Solar Design Group NABCEP Certified Solar Professional (PVIP) Florida State Certified Solar Contractor CVC56956 Florida Certified Electrical Contractor EC13013208 On Wed, Feb 19, 2025 at 4:22 PM Jason Szumlanski < [email protected]> wrote: > When I fill out the online form to transfer an existing SolarEdge system > to my company for monitoring, the site now takes me to a payment form > demanding $99 to transfer the site monitoring. > > I have been told that as of 2/17/2025, SolarEdge has a new policy, and now > changes for transferring a site to a new installer. > > WOW. Nobody wants to touch their hardware around here, and I must be the > last one because SolarEdge tech support is literally giving customers my > name when they can't find help. > > SolarEdge is done. Dead to me. They can find someone else to cover their > warranty obligations. > > Jason Szumlanski > Florida Solar Desing Group > > > > >
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