The field service teams are fairly local, as I understand it. My sales rep is a great resource. He forwards emails for me to the right department when I don't know where else to turn. If you don't know who covers your area, your supplier can probably tell you.
Jason Szumlanski Principal Solar Designer | Florida Solar Design Group NABCEP Certified Solar Professional (PVIP) Florida State Certified Solar Contractor CVC56956 Florida Certified Electrical Contractor EC13013208 On Sun, Nov 16, 2025 at 9:08 AM Mac Lewis via RE-wrenches < [email protected]> wrote: > Hello Wrenches, > > Does anyone have a good contact at enphase? I am amidst a dismal > technical support performance for a battery issue. > > I can't seem to get the field service department to get anyone to come and > they won't let me troubleshoot. I seem to be in a loop where I am waiting > for a call that never comes.... > > Thanks! > > -- > > > > Mac Lewis > > *"Yo solo sé que no sé nada." -Sócrates* > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
