I do agree with Norman. We need a better feedback system. Allocating a fixed nr of votes is hardly a difficult thing to implement web wise. The whole way one searches for FRs needs inmproving too.
On 23/1/07 05:29, "Norman Palardy" <[EMAIL PROTECTED]> wrote: > > On Jan 22, 2007, at 10:08 PM, Guyren Howe wrote: > >> >> But I think the crude indicator of how many votes a feature gets, >> along with monitoring discussion on the NUG and the forums, and >> then intelligent and caring folks at REAL doing their best with >> that information will (and does) produce reasonable outcomes. > > Mostly true. > It's just a though to see if the feedback system can't be improved > somehow. > > A better way to find / browse reports to reduce the number of > duplicates would be good too > >> The most recent release fixed a large number of bugs. There was >> clamour for a bug fix release and we got one. > > Indeed it did and I made no comment about that. > It happened to not fix a number that were of particular interest to > me but did fix a couple that I had a low interest in. > I just had no way to tell REAL that about the reports I had signed on > to. > >> If you're a serious developer and something is a serious problem >> for you, reasonable means are provided for you to have your problem >> fixed (ie the developer program). Seems to me, the REAL folks >> balance things pretty well, on the whole. > > IF your bug happens to be a quick fix it works. > I've not rejoined for some time because all the bugs I'd ever asked > about getting fixed under it were never quick fixes. > I never needed anything else from the program > >> So this seems like a lot of busy work to set up and use, with no >> significant gains. > > Every bug reporting / feedback system I've used has had a > "importance" field where you get to say what the importance of a bug is. > The feed back system lacks that and I'd like to see that incorporated > with some way to prevent people from saying every one of their bugs > is high priority as that just makes that indicator useless. > > And, since this is just in the feedback system you get to sign on to > the request or not :) > _______________________________________________ > Unsubscribe or switch delivery mode: > <http://www.realsoftware.com/support/listmanager/> > > Search the archives of this list here: > <http://support.realsoftware.com/listarchives/lists.html> > _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives of this list here: <http://support.realsoftware.com/listarchives/lists.html>
