Still got a ticket open with OT,  but yesterday I switched off my
automatic proxy detection in IE and it stopped failing.  Will try
again today and see if it is related to the proxy.

On Dec 7, 12:00 pm, kimdezen <[email protected]> wrote:
> Came across this problem for the first time the other day...
>
> So hard to replicate the issue since it only happens intermittently...
>
> Lets hope that it is a straight forward fix!
>
> On Dec 5, 5:37 am, dylanr <[email protected]> wrote:
>
>
>
> > When I contacted OpenText on the issue, they hadn't received any other
> > reports of erratic SmartTree behavior. They seemed to think it was an
> > issue specific to our network, but I have my doubts since there are
> > others experiencing the same thing. If you haven't opened a support
> > ticket with OpenText yet, I'd suggest you do so they realize it isn't
> > an isolated issue.
>
> > One of their recommendations was to troubleshoot using Fiddler 
> > (http://www.fiddler2.com/Fiddler2/version.asp). An interesting side effect 
> > was
> > when Fiddler is active, SmartTree functions properly. As soon as you
> > close it, the behavior becomes erratic again.
>
> > On Dec 4, 10:04 am, ArryD <[email protected]> wrote:
>
> > > I have to say I never had the problem with V9/V10 accessing the CMS on
> > > the machine it was installed on or via a VPN, its only been using
> > > remote desktop. Im sure RedDot must be, or should be aware of this
> > > issue as quite a few people are encountering it.
>
> > > On Dec 4, 3:46 pm, Gareth Trufitt <[email protected]> wrote:
>
> > > > You're not alone mate, we are having these issues also. We've
> > > > discovered that if you run IE on the machine that the CMS is loaded
> > > > onto then the issues don't occur. Try rebooting your machine as that
> > > > can also help. The issues happens on IE6, 7 and 8.
>
> > > > On Dec 3, 7:33 pm, BjP <[email protected]> wrote:
>
> > > > > Hi all,
>
> > > > > We recently moved up from 7.5 to 9 and now have found that smarttree
> > > > > doesnt render all the elements within a node correctly making it
> > > > > nearly impossible to move around and work with the project in smartree
> > > > > mode.
>
> > > > > Sometimes lists with 50 objects may only show 10,  other times it
> > > > > doesnt show all containers and constantly changes the name of the node
> > > > > you are working on.
>
> > > > > I had IE6 on my machine with v9 up until last week and it was working
> > > > > fine for me.  The minute I upgraded to IE7 this is when the problems
> > > > > started.  Also have to mention that other guys in the team were using
> > > > > 7.5 and IE7 without problems so this must be something related to v9.
>
> > > > > Anyone else been seeing these issues?
>
> > > > > Cheers,
> > > > > BjP

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