Hi Coastli,

If your smartedit enviornment is firefox friendly i'd suggest loading
up the smartedit environment within firefox with the firebug net panel
open to see what content is being requested that is no longer being
found (look for the red 404 errors). There is a changed behaviour in
the temp folder locations between v9 and v10 that may impact on image
and anchor placeholders if you're unlucky.

Is this an issue for smartedit, preview, published versions or all of
the above?

 - Morgan

P.S. I'd also suggest raising a support ticket with opentext if you
haven't already.

On Aug 9, 2:08 pm, coastli <coas...@gmail.com> wrote:
> These days, the server upgraded to windows2008 , IIS7 and SQLServer
> 2008. We install a new WS10. After importing the total project,
> everything is ok except the broken image. All of the image cannot
> display. Because these image files are not complete. For example, the
> normal file size is 700k, but after ws10 rendering, its size is cut to
> 400k.  Even I upload a new image via image type placeholder, it is cut
> and can't display either.  I also check the sample project Up-and-
> away. There is same problem.
>
> The WS10 version is Opentext management server Version 10 Build
> 10.0.0.57. Could you help us to address this issue?
>
> Thanks!

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