Dan,

Thank you for the the closure.

I thought the find and replace process would be the same as
publishing.  Kick off job, and an internal account would take over.

Thank you again for reporting back.

-Jian

On Feb 20, 1:41 pm, danonne <dano...@gmail.com> wrote:
> Just thought I would post the answer I ended up with in case somebody
> has a similar problem and comes here looking for help.
>
> The problem was with the fact that I didn't know that the find and
> replace process uses the credentials of the person who created it to
> log in and run. Since I was logged in and only had one session
> assigned to my account, the process tried to run but failed to log in
> and therefore went into the waiting state again. It was only able to
> run once I logged off for the night and went home. That's when it ran
> quite happily and quickly. So - solution is - either Log Off to let
> your process run or just assign more than one concurrent session to
> your account in User Settings (in Server Manager)#
>
> Thanks for your help Jian.
>
> On Feb 17, 7:59 pm, Daniel Petroff <dano...@gmail.com> wrote:
>
>
>
>
>
>
>
> > Hi Jian
>
> > I haven't but I noticed that the process is in fact gone!
>
> > I don't think our server is setup to send emails as we never receive emails 
> > for anything.
>
> > So does it always take this long? I did only 5-6 pages this time - what if 
> > I need 500?
>
> > Also since it was takin this long I changed the text manually so I don't 
> > know if it actually worked or not...
>
> > I will have to test again.
>
> > Thanks for your help though and if there is anything else you can suggest I 
> > would appreciate it.
>
> > Kind Regards
> > Dan
>
> > Sent from my iPhone
>
> > On 17 Feb 2012, at 19:52, Jian Huang <jhuangsoftw...@gmail.com> wrote:
>
> > > Hi Dan,
>
> > > Did you receive task completion email?  I usually use that for as
> > > completion indicator.
>
> > > Alternatively, I would check the async logs, but information in there
> > > is scattered.
>
> > > Best,
>
> > > -Jian
>
> > > On Feb 16, 1:34 pm, Daniel Petroff <dano...@gmail.com> wrote:
> > >> Hi Jian
>
> > >> It's definitely SQL and looks like 2005 version. The server has not been 
> > >> restarted since I kicked off the task. I did however start the task from 
> > >> the asynchronous queue a couple of times when I saw it sitting there 
> > >> hoping that it will run and disappear...
>
> > >> is there anything that can be done?
>
> > >> Kind Regards
> > >> Dan
>
> > >> Sent from my iPhone
>
> > >> On 16 Feb 2012, at 18:07, Jian Huang <jhuangsoftw...@gmail.com> wrote:
>
> > >>> Hi Dan,
>
> > >>> Database type mattered as there was a bug with MS and Oracle in
> > >>> version 9.  Hence, I asked about database type and ticket status, so
> > >>> should it be Oracle, it can be resolved quickly.
>
> > >>> Since it is using MSSQL, the function should work.  Just want to
> > >>> confirm that the server was not restarted after kicking off the task.
>
> > >>> -Jian
>
> > >>> On Feb 16, 12:33 pm, Daniel Petroff <dano...@gmail.com> wrote:
> > >>>> Hi Jian
>
> > >>>> It is MSSQL. No, I'm afraid I don't have an OT ticket open for this.
>
> > >>>> I was hoping that it's a simple thing and was hoping to get the answer 
> > >>>> here :)
>
> > >>>> Dan
>
> > >>>> Sent from my iPhone
>
> > >>>> On 16 Feb 2012, at 17:23, Jian Huang <jhuangsoftw...@gmail.com> wrote:
>
> > >>>>> Dan,
>
> > >>>>> You can find out Database type from Server Manager.
>
> > >>>>> Database manipulation is not required.
>
> > >>>>> Is an OpenText ticket available for your issue?
>
> > >>>>> Sent from my iPhone
>
> > >>>>> On Feb 16, 2012, at 11:32 AM, Daniel Petroff <dano...@gmail.com> 
> > >>>>> wrote:
>
> > >>>>>> It's RD 9 and SQL from what I understand. Unfortunately I don't have 
> > >>>>>> access to the servers backend and doing anything like restarting 
> > >>>>>> them is difficult cause of lots of red tape...
> > >>>>>> Database manipulation is out of the question...
>
> > >>>>>> Dan
>
> > >>>>>> On 16 Feb 2012, at 16:25, Jian Huang <jhuangsoftw...@gmail.com> 
> > >>>>>> wrote:
>
> > >>>>>>> Dan,
>
> > >>>>>>> What version of CMS are you using?  Are you using Oracle or MSSQL as
> > >>>>>>> backend?
>
> > >>>>>>> -Jian
>
> > >>>>>>> On Feb 16, 11:14 am, danonne <dano...@gmail.com> wrote:
> > >>>>>>>> And in the mean time its not making any changes as its supposed to 
> > >>>>>>>> and
> > >>>>>>>> its not allowing me to start a new one...
>
> > >>>>>>>> On Feb 16, 3:52 pm, Daniel Petroff <dano...@gmail.com> wrote:
>
> > >>>>>>>>> Hi All
>
> > >>>>>>>>> Thanks for you replies!
>
> > >>>>>>>>> Jian, it's now been a few hours - is it normal to take that long? 
> > >>>>>>>>> The strange part is that it runs every few minutes then goes back 
> > >>>>>>>>> in to waiting state then runs again, etc... And there is no 
> > >>>>>>>>> delete or stop button...
>
> > >>>>>>>>> I will need this functionality for a big project later on an 
> > >>>>>>>>> wanted to just test so I am now very worried...
>
> > >>>>>>>>> Dan
>
> > >>>>>>>>> Sent from my iPhone
>
> > >>>>>>>>> On 16 Feb 2012, at 14:21, Jian Huang <jhuangsoftw...@gmail.com> 
> > >>>>>>>>> wrote:
>
> > >>>>>>>>>> Hi Dan,
>
> > >>>>>>>>>> Thank you for the details.
>
> > >>>>>>>>>> Yeah, you are seeing the correct behaviour.
>
> > >>>>>>>>>> Allow me to elaborate.
>
> > >>>>>>>>>> It is an asynchronous process.  The only real confirmation when 
> > >>>>>>>>>> it is
> > >>>>>>>>>> done is when you get the email from the system.  That's why on 
> > >>>>>>>>>> the
> > >>>>>>>>>> confirm action dialog, it asks for which email to use to send 
> > >>>>>>>>>> user
> > >>>>>>>>>> action completion message.
>
> > >>>>>>>>>> Hope that helps.
>
> > >>>>>>>>>> -Jian
>
> > >>>>>>>>>> On Feb 16, 7:54 am, danonne <dano...@gmail.com> wrote:
> > >>>>>>>>>>> Actually I can now see that the job is running every few 
> > >>>>>>>>>>> minutes...
> > >>>>>>>>>>> This is not supposed to happen is it?
>
> > >>>>>>>>>>> On Feb 16, 12:42 pm, danonne <dano...@gmail.com> wrote:
>
> > >>>>>>>>>>>> Hi All
>
> > >>>>>>>>>>>> I've been looking into the Find and Replace functionality in 
> > >>>>>>>>>>>> RD 9.0
> > >>>>>>>>>>>> I went through the process once relatively painlessly. I was 
> > >>>>>>>>>>>> only
> > >>>>>>>>>>>> working with one page at that time as a test (so I limited the 
> > >>>>>>>>>>>> search
> > >>>>>>>>>>>> using page ID).
> > >>>>>>>>>>>> After selecting the page to change and clicking start I got the
> > >>>>>>>>>>>> confirmation message and the job started.
>
> > >>>>>>>>>>>> However, a little while later - no changes have taken place. 
> > >>>>>>>>>>>> So, I
> > >>>>>>>>>>>> tried again - this time extending the search to all pages 
> > >>>>>>>>>>>> (removing
> > >>>>>>>>>>>> the Page ID filter). This time when I got to the final screen 
> > >>>>>>>>>>>> and
> > >>>>>>>>>>>> clicked start I got this mesage:
> > >>>>>>>>>>>> "Only one replacement process can be created per project. 
> > >>>>>>>>>>>> However, a
> > >>>>>>>>>>>> similar process exists already in the list of asynchronous
> > >>>>>>>>>>>> processes."
>
> > >>>>>>>>>>>> There is now a Find and replace process in the asynchronous 
> > >>>>>>>>>>>> queue and
> > >>>>>>>>>>>> I cannot seem to get rid of it... It doesn't have a delete 
> > >>>>>>>>>>>> button and
> > >>>>>>>>>>>> when I start it - it runs (not making any changes though) and 
> > >>>>>>>>>>>> then
> > >>>>>>>>>>>> stops and sits in the queue again.
>
> > >>>>>>>>>>>> So, it didn't work the first time and now I cannot even run 
> > >>>>>>>>>>>> another
> > >>>>>>>>>>>> one cause the first one just sits there in the queue...
>
> > >>>>>>>>>>>> Any suggestions / help will be greatly appreciated!
>
> > >>>>>>>>>>>> Thanks!
>
> > >>>>>>>>>>>> Dan
>
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