Hi guys,

I have had this before. the html code in the template is not properly
formatted, a tag is missing or not properly closed.

Regards,
Ibrahim

On 29 February 2016 at 15:59, Hilmar Bunjes <hilmar.bun...@erminas.de>
wrote:

> Hi,
> typically this is a JS error or some incompatiblity. Does the Chrome
> console show anything?
>
> Best,
> Hilmar
>
> Am Montag, 29. Februar 2016 01:45:41 UTC+1 schrieb Victor:
>>
>> Hi,  HIlmar,
>> there's not JS errors but instead of the expected reddot edit shortcut
>> menu , it displayed the usual normal web page righ-click short menu, this
>> happening in IE and Chrome.
>>
>> Before the upgrade, which was on Red Dot V11.1, all pages are fine in the
>> older IE verison.
>>
>> thanks for the reply.
>>
>>
>>
>> On Friday, February 26, 2016 at 11:10:20 PM UTC+8, Hilmar Bunjes wrote:
>>>
>>> Hi,
>>> do you have any JS errors on those pages? This could be a reason for the
>>> non-working context menu.
>>>
>>> Does it only happen in IE11 or also in other browsers.
>>>
>>> Best,
>>> Hilmar
>>>
>>> Am Freitag, 26. Februar 2016 08:23:22 UTC+1 schrieb Victor:
>>>>
>>>> We upgrade the CMS from V11.1 to V11.2.2 (sevice Pack 2), in order to
>>>> support the users to use the IE 11. It seems working ok with the IE 11 but
>>>> for some pages the  SmartEdit > Right‑click: Shortcut Menu  is not working
>>>> (most of the pages are ok though). It maybe something to do with the
>>>> particular page, but I cannot see the difference.
>>>>
>>>>
>>>> --
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