Toralf Lund wrote:

Please refer to the below Q & A from the USB FAQ. One of our customers is seeing this behaviour right now. The weird bit is that the setup has worked in the past, and as far as I know, the hardware or BIOS (or OS installation) haven't changed at all. Any ideas what might cause this problem to start occurring all of a sudden?

Sometimes 'All of a sudden' is exactly how computer problems show up.
More often than not, actually... It often turns out that someone has done *something* to the setup after all, though, and I was hoping that someone would have an idea about what it might be.

This is from 6 years working as computer support. Have you tried any of the suggestions in that FAQ?
We probably will. Matters are of course complicated by the fact that I don't have direct access to the computer...

- Toralf


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