There was some discussion regarding the out of office loop. We had a problem where our CEO wanted the marketing director to receive all support e-mail in addition to the support staff so he could be aware of the types of support needs (I thought it was an insane idea - he wasn't competent in linux and barely in windows and didn't really care about what problems people had - but anyway, the CEO is the boss man ...)
He went on vacation for a week and everyone who sent a support request got a message stating he was on vacation and would answer in a week. We pulled the plug on his computer the second day. Anyway- I think rather than banning such users, it would be better to do an automatic 10 day delay or something like that. It's a dumb mistake to make, but it isn't intentional and we all make dumb mistakes every day. If it's caught sooner, then people who pay for every bit of bandwidth won't be terribly penalized. -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe https://listman.redhat.com/mailman/listinfo/redhat-list
